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"Fast service"
Phone: +16265706131
Address: 901 West Las Tunas Drive, San Gabriel, 91778, United States Of America
Reservation, Booking
City: San Gabriel
Website: https://locations.jackinthebox.com/us/ca/san-gabriel/901-w-las-tunas-dr
Monday: 06:00 -24:00
Tuesday: 06:00 -24:00
Wednesday: 06:00 -24:00
Thursday: 06:00 -24:00
Friday: 06:00 -24:00
Saturday: 06:00 -24:00
Sunday: 06:00 -24:00
Dishes: 10
Categories: 5
Reviews: 1018
The guy who works there in the morning on Sundays Christian is so extremely rude. This is the second time I have had to deal with him. He acts like he hates his job. I work in customer service so I know how it can be. But I don’t treat people bad just cause they order food. I mean that’s what he gets paid to do. He should find another job. I had to repeat myself over 5 times about the sauce I wanted til I eventually had to yell it at him. Wish it was the other Spanish lady they have there in the mornings, she is awesome and always pleasant to deal with. I wish I knew her name. Next time I will ask her and leave a good review for her.
Yesterday, I redeemed a free spicy chicken sandwich through T-Mobile Tuesday. My order went through successfully, and the payment was processed. However, I was informed that they were out of chicken sandwiches and advised to return the next day to pick it up. Today, I went back to the same location and showed my receipt to the employee as proof of my order. Unfortunately, I was told that they had run out of sandwiches again and were directing me to another location to claim my sandwich. Overall, I am very dissatisfied with the service.
I went to order my food, Sophia was the cashier who took my order, first off her tone of voice was very rude, she was taking and elderly man’s order and she was very rude to him as well, second, I told her the ice machine wasn’t working, and when she confirmed that was the case, she said there’s nothing she can do, she didn’t offer to use the ice machine at the drive thru, she just didn’t want to be bothered. All in all horrible service
I had a terrible experience at this restaurant. I waited 24 minutes in the drive-thru line for my food. Although the staff at the window were friendly and seemed to be working hard despite being understaffed, the overall management needs improvement. To make matters worse, my order was incorrect. I won’t be returning to this location. Book a table now
We used the drive-thru for this visit. The wait to order was quick and no issues with the order. Everything was correct and tasted like Jack In the box burgers We had a large order, so we were asked to wait in a parking spot for the order to be delivered. Augustine was friendly and preformed his responsibilities as expected.
I went here at night. I never experienced a drive thru cashier like this guy. He was so rude. Throwing food in the bag. Giving attitude to customers. Bad service. By seeing the reviews on here, I see it’s pretty common at this location to have rude drive through cashiers Won’t be back.
The food was hot and tasty and the staff friendly...always willing to make the customer happy even it means making it a special order.The dining area is always clean and the decor is fun great color palette makes it nice to dine in.
Rude service from the guy augustine here at the drive through in the morning, very bad attitude, why would a manager or owner want to keep someone like that when they treat customers badly Book a table now
Always keep in mind that if you are 50 years old or older, you can receive discounts on your drinks at checkout. Thank you, Jack in the Box!
