Food is good but service is subpar and inept. I usually get a club sub which is the same as the #7 but it comes with ham and bacon. When I order I ask for a club sub with no ham; they ask so a number 7? I tell them no because the #7 doesn 't come with bacon and bacon is an extra charge. They tell me they can 't do that and don 't explain why. All they have to do is not put ham on the club sub and everything would be ok but they proceed to make a #7 and charge me extra for the bacon. This has happened 3 times at this location and every other Jersey Mikes i 've been to has never given me this problem. Next time I 'll order the club sub as is and take the ham off myself since this is apparently...
Came here last week and service needs to be better. Expects tips to be a given when ordering takeout was noticeably dismissive after not having received one. I work in the restaurant industry too and could care less if people don't tip for takeout. It's not a big deal. 1st time we came here, apparently mayo on a sub costs extra money. They ended up putting so much mayo to the point where it was dripping and near disgusting to eat. Gave it multiple chances and left displeased with the service.
Don’t eat here. Couldn’t speak English. This place is falling apart. Can’t get any order right and stand around like they have no job. Never going back. Go to suffern at least they have brains not entitled millenials who could care less. Let’s see the owner post some bs response like they care about the customer. Buyer beware this place is just the worst ever. Got my sandwich wrong 3 times in a half hour. You should be embarassed
The subs at this restaurant are delicious and made fresh to order, whether you prefer them hot or cold. However, it's a shame that oil is added to every sub – I personally prefer mine plain. Despite asking for no oil, the staff placed my sub in the oil left behind from the sandwich before mine.
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I just visited this location for the first time and I have to say I’m thoroughly impressed. I’ve worked in food service before and I rarely would see people with the work ethic that Kevin has. He’s efficient, quick, and friendly with every customer. Jersey mikes won the jackpot hiring him
Went back and still got order wrong manager had ear phones in said no peppers twice. Still got peppers on sub. Not his fault (besides the headphones maybe) he was making a 100 different sandwiches. Most likely more people should have been working than 2 guys during dinner rush.
We are big fans of Jersey Mike's and this location did not disappoint. The staff was friendly and helpful. Our meals were delicious and the restaurant was clean. Can't wait to stop by again the next time we're in town!
I stopped in this morning for a turkey sandwich and must say it was fantastic, not only that, both Ava and Grant were very friendly and polite when helping me. Will definitely return.
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The food was tasty. The bag of sandwiches did not include napkins or labels on the subs. Overall, it was not an issue because the subs were delicious.
Placed a pick up order during the lunch rush. This place is busy! The employees are quick and polite.
