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"Customer service great only sandwich shop I eat at :"
Phone: +18154852725
Address: 2334 E. Lincoln Highway, New Lenox, United States Of America
Reservation, Booking
City: New Lenox
Website: http://www.jimmyjohns.com
Monday: 11:00 -21:00
Tuesday: 11:00 -21:00
Wednesday: 11:00 -21:00
Thursday: 11:00 -21:00
Friday: 11:00 -21:00
Saturday: 11:00 -21:00
Sunday: 11:00 -21:00
Dishes: 2
Categories: 5
Reviews: 799
ordered at 1133 at 1150 noticed on tracker it was out for delivery (mind you I 'm in the same parking lot as them). At 1210 i called to ask about it. They said it was out for delivery. I called at 1210 offering to pick it up myself. No its out for delivery. I called at 1226 to speak with manager and he stated all deliveries are an hour there nothing i can do about it . When i complained that I 'm in same parking lot and my food shouldn 't travel all over town before getting to me, he told me there 's nothing i can do and i don 't need to be harassed then hung up. I would loose my job if i spoke to customers that way. Let alone lied to them about delivery time. If i get desperate enough to us...
to all those who complain about these shops, do they give themselves time like them? re the only people who order lunch, a business can not stop taking orders because they are overwhelmed to keep them acceptable for a waiting period is wrong they order a delivery, it? ll take time, maybe they can make their own sandwiches instead of thinking them? re the only one in the opposite who wants jimmy johns, her young man does it well, keep it up!
of being my favorite quick lunch spot. The staff is friendly, the food is top-notch, and the facilities are spotless. The boxed lunch option is a great value for under $12, including a sandwich, pickle, chips, and a cookie. The only downside is that a drink is not included, but overall, it's a great deal. This place has definitely improved and is now my go-to spot for a delicious and affordable meal.
The other day I stopped by and tried the new Black-Bleu sandwich at this restaurant. It was really good. The horseshoe aioli paired nicely with the blue cheese crumbs. The bread was excellent as always, the staff was friendly and efficient. The restaurant and bathrooms were clean. All employees were wearing masks. Overall, it was a great dining experience. Book a table now
No matter how often I've eaten here, I'll never get sick of them. These sandwiches should die. Any order I place is amazing. The bread is so soft and fresh. These kids do a great job. Stop the good work. Who cares if it takes 30 minutes for a sandwich. I guess you stay open and help me with all my sandwich events. Can't wait to try the new sandwich.
my order said it was for delivery at 2 out of 230 I called and they said that the instructions were for the supplier to drive so that I open the back door and my order sits in front of the door. They left it there without knocking or something and expected that I only know it was there? that doesn't make sense.
Don?t go here. Workers are not wearing their masks properly. The one worker that was preparing food had his mask on his neck. Others were not covering their noses. Only 1 employee had it on properly. I complained and he said he was sorry but did not address the employees
worse jimmy johns I had it ever. Eating is not great and service is likely the worst u can get. after 30 min was waiting told idk how much longer I haven't had enough drivers maybe u should take so many appendages then. very bad management skills are obvious. Book a table now
we love the sandwiches from here. always fresh and tasty. service is very fast!
