If possible, go to the other Jimmy John 's in Elmhurst .. this location makes mistakes and seems like the bread is stale a few times, but the food is always decent so just tolerated. However, today ordered a sandwich through the app and went to the store to pick up .. and they closed an hour earlier! Worse, I stood by the door confused for 5 minutes as the app already charged my credit card but the employees inside just ignored .. a simple explanation would have sufficed. Ten minutes later got the email from Jimmy John 's saying the order was cancelled .. definitely freaky fast to take the money, but not so much for customer service.
I had a wonderful experience with excellent customer service and quick service. I'm not sure why this place receives such negative reviews. It seems to me that many of them use similar phrases, which suggests they might be unfairly targeting the restaurant. I've been a regular for about a year, and I've never had a bad meal or experienced long waits. Everything has always been accurate, and the staff is friendly. The restaurant is also clean, which is a big plus!
Placed an order through doordash and the store called me back to say they were closed. Never got a refund. Doordash says it has to be resolved with the store itself. I have called countless times and only talked to an actual person once but they said they weren't the manager and I'd get a call back. Never got the call back. Have called several times since, can't even get someone on the phone. Beware ordering from this store as they have robbed me of about $30.
This very specific vegan #6 always ordered vegN no onion Brings out my Ultra religious, Catholic, beaten by nuns with sticks, bulimic... what else boarding school.in me. I actually love a jimmy johns, cut into 1/8ths. I chew ecch piece exactly 37 times. It takes me exactlym8 minutes to masticate each piece and digest it. Pure vegan and I always buy plain, fresh vegan breand as well.
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I should have looked at the reviews at this location they only give you two pieces of meat for a nine dollar sandwich not cool so I ask for extra meat which were two more pieces and he charge me two dollars more so I paid $12 for a wheat bread sandwich and he was very rude and mean a guy with glasses ?
Just wanted to take the time to say that WILL, went above and beyond today to make sure I received a drink with my order. He truly made my day! Thanks Will, you rock!
Just order a delivery order. I have two small ham and provolone boys for my children. no ham or cheese added to both sandwiches. only brot with salat . what is it?
By far the worst Jimmy John's ever.Heavy set woman with curly hair is very rude.I order a sandwich with no mayo .When I arrived back to work.The sandwich
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Freaky fast ? Not at this location ! I ordered a turkey Tom, chips, and a drink onlineIt took 26 minutes for my delivery.
Awful service! I ordered my food for delivery online at 3:30 and didn't get my food until 4:20.
