Jimmy John's - Table reservation

My first bad experience was with them not delivering it to the right place. (It was on the receipt saying back building and the guy that took my order said it didn’t and then confirmed that it did say back building). Which was roughly 2 weeks ago.I decided to try again and placed an order. I just called to see where my order is since it’s been about 20 mins and the lady that answered the phone said he left about 11 mins ago with two other orders. I asked how long before it’ll get here then? And she said she doesn’t have a tracker on her drivers- so what’s the tracker on the page for? I’ll tell me when or where they’re at. I clearly didn’t have access to it to see where they are. This place u...

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This location consistently has bad service. Almost always an hour wait time, and this time when I called because someone else's food had been delivered after twenty minutes, and mine hadn't after 45, I was hung up on. Absolutely unacceptable.

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older man who works here came in yelling at other staff who were working. disrupted the whole place and made me feel bad for the other people working.

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Everybody loves suns and this place is great and friendly staff as well. Would eat here again. Our food was fresh and a pleasant visit.

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They gave my son immaculate customer service. The best of my whole life so yknow.. automatic five stars. And they were really nice.

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