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"The restaurant was busy, but offered great service and the food quality was excellent. Had a nice children's menu as well"
Phone: +15193510330
Address: 804 Richmond St, Chatham, Chatham-Kent, Ontario N7M 5J5, Canada, N7M5J5
City: Chatham
Website: https://www.kelseys.ca/
Monday: 11:00-22:00
Tuesday: 11:00-22:00
Wednesday: 11:00-22:00
Thursday: 11:00-22:00
Friday: 11:00-23:00
Saturday: 11:00-23:00
Sunday: 11:00-22:00
Dishes: 10
Amenities: 12
Categories: 5
Reviews: 109
This is the 3rd time I've been since they revamped the place. The first time was great but last 2 times have just been bad. Last night we ordered a few appetizers and a couple drinks. (I asked the waitress how much a bottle of beer was) she told me she had to check, so I looked in the drink menu and they were $4.99. Something like that should be known I would think.Our waitress didn't even bring out our food because she was walking around cluelessly trying to look busy, so right away I knew it had been sitting for a while. Then she finally comes over when we are done to ask how it was. The poutine we had ordered was just soggy like it had been sitting for a good 10-15. She did take it off ou...
Friday May 5th our party of 4 kids and 3 adults went in for dinner around 6.30. The place was busy but had empty tables and a number of tables with patrons finishing up their meal. We were told it would be at least an hour's wait, and that 2 parties were coming in later. My daughter, who has been in service work, asked if we could have 2 of the tables available in different sections. The reply was that that would mean 2 servers and 2 bills - not a problem she replied. The hostess then called the manager over, she became quite hostile and said the kids could not sit on their own without an adult. These kids are 11 & 12 years old and know how to behave in public. We were in town for 3 days at...
We visited Kelsey's with our kids so we needed something easy and quick. The service was fine and the food came out in a reasonable amount of time. The food tasted as expected. Nothing exciting. The fries do need an upgrade. I did like the fact that as a gluten and lactose free person that I could easily find something to eat at Kelsey's.
I was at this location over 2 years ago and the food and service was less than impressive. Fast forward 2 years... I think it has gotten worse. 5 separate orders every single one was either burnt or cold. As the old saying goes ... fool me once shame on you... fool me twice shame on me. There won't be a 3rd time.
The restaurant was busy, but offered great service and the food quality was excellent. Had a nice children's menu as well
