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"Visit my hometown and wanted something Koney. The restaurant is dated, which also appears unclean. The waitress, though sweet did not get our order right? And from food was mediocre Not too happy I decided that coney revive my Detroit days"
Phone: +12483580328
Address: 25050 Northwestern Hwy, Southfield, United States
City: Southfield
Website: https://www.kerbyskoneyisland.com/
Monday: 08:00 -19:40
Tuesday: 08:00 -19:40
Wednesday: 08:00 -19:40
Thursday: 08:00 -19:40
Friday: 08:00 -19:40
Saturday: 08:00 -19:40
Sunday: 08:00 -19:40
Dishes: 10
Amenities: 7
Categories: 5
Reviews: 7521
My father's birthday brunch, my sister and I had to run out because of the bad and RUDE customer service we received from the waitress. We asked her to tell her that she could tell our waitress that we were ready to order, and she said rudely that I am not your waitress! We said not what we said. She said I'm just saying, I'm not your waitress, she spoke very rude to my 68-year-old father. I didn't feel comfortable giving my money or eating out of this facility after this. This may seem small, but customer service goes far. I won't recommend this place. This lady was afro-American with thick eyelashes, short and caramel completion with a long weaving in a pony tail. I didn't get her name.
This place is terrible in customer service. I came today 9 13 2022 and had sat for 20 minutes without recognized .no offer of water no offer to take my order, I will not be with you. Nothing. I sat at table 7 at 1:00 in the afternoon and watched 2 waitress ignored me and my daughter and waited for 3 people who came to .if 1 the waitress heard that I say to my daughter we go, I had enough. Then she realized that nun was waiting for us and was surprised that we went out. Service must be better than I'm not protecting. You lost a loyal customer. And yes, everyone I work with will not go there.
Nothing for veterans day, the coffee tastes like hot water with a splash of coffee. The chicken and mushroom omelet was a good tasting, but the presentation could have been better. It was really just stuffed up with a piece of cheese. I don't know if it fell apart or what, but it didn't look like an Omelet. Head-Cashier was kind of curt. Didn't have any offers regarding coffee just said. You still have to pay for it. ? could have asked if I wanted a tea, but close.
The food was ok...had breakfast food...coffee was STRONG western omelet was ok, sausage was kind of greasy not too tasty, toast was not quite toasted hash browns were not tasty. However, server was cheerful attentive made the event much better for me. I would not necessarily go again for breakfast.
Visit my hometown and wanted something Koney. The restaurant is dated, which also appears unclean. The waitress, though sweet did not get our order right? And from food was mediocre Not too happy I decided that coney revive my Detroit days
