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"I will every go back at this location they need too close it down"
Phone: +12056613381
Address: Gadsden Highway, 1674, Trussville, United States Of America
City: Trussville
Website: https://locations.kfc.com/al/birmingham/1674-gadsden-highway
Dishes: 4
Amenities: 2
Categories: 5
Reviews: 999
Tuesday, May 7th, I placed an order thru KFC app for two chicken pot pies. Order was confirmed and time for pickup was set for 1:20 pm Central time. When I arrived, employee said we are out of pot pies. When I showed her my mobile app confirmed order, she turned around and walked away. Two female employees then came out and said they were managers/supervisors. Again, I showed my confirmed app order and questioned why the order was confirmed. One female said, there is no way for us respond to these orders. No one ever apologized. I then stated my order was charged to my credit card. She said I would have to go online to get a refund. I then said this was ridiculous and unconscionable! I was t...
Tuesday, May 7th, I placed an order thru KFC app for two chicken pot pies. Order was confirmed and time for pickup was set for 1:20 pm Central time. When I arrived, employee said we are out of pot pies. When I showed her my mobile app confirmed order, she turned around and walked away. Two female employees then came out and said they were managers/supervisors. Again, I showed my confirmed app order and questioned why the order was confirmed. One female said there is no way for us respond to these orders. No one ever apologized. I then stated my order was charged to my credit card. She said I would have to go online to get a refund. I then said this was ridiculous and unconscionable! I was to...
Very,very slow service. Hard to understand service people, needs different employees and better management, or just some management. Food is good.
They were supposed to open at 10:30 every morning I’ve been there twice after 11:30 and they wasn’t open couldn’t get my online order
