We had items missing from our delivery order. When we phoned up to enquire we were told that we had to visit the restaurant to replace the items. No offer of redelivery or even a refund. As it happened we could not get to the restaurant so we phoned again to get a refund, only to be told to claim it on the app. But after searching the app , this facility does not seem to be available. Total lack of customer service and they don't care if you have lost money by ordering from them. It amazes me that anyone actually uses this place tbh.
Just Eat announce that I can order a KFC for delivery. It's been a while so why not?If I had been on the premises I would have taken the whole meal back and demanded my money back. As it was we chewed through what looked and tasted as if it was left-overs reheated. The chips were inedible.It seemed to me that the prices had increased as well.It might be a while before I risk it again.
Last time I had a kfc was 5 years ago and I vowed never again. I felt like I needed that taste again and I have to say it was nothing special. The grease on the chicken portions was everywhere and you can just tell it’s all mass produced on the cheap. Maybe in another 5 years.....
Good food, great staff and a pleasure to visit. I both deliver for them (so see how organised they are when it's manic) and buy from them too. Management seem to be on the ball as well, compared to the Bromsgrove one!!
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We almost always find the food here fine. Love the gravy. Must eat in or as now, with no dine in, or in the car park. The food is just at the right temperature. Wouldn't dream of having it delivered.
Visited my local Kfc restaurant this evening have to say the service I received was excellent to say the least! Special mention must go to Lexie for being so lovely too!
Always have good food from here! Staff can be hit and miss though! Sometimes too busy and can’t cope. We always return so don’t get all the negative reviews!
Had a great experience here today. A special mention to Sidra who served us at the drive thru who was so friendly and welcoming, really made our experience.
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Had a takeaway last night from here Must say was very impressed with the food and the delivery service Will defo return
Please can you change your frying fat, it smelt and the chicken was not tasting nice because it tasted like old fat
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