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"eating is great and the service was fast, happy"
Phone: +441283516860
Address: Guild Street, DE14 1NQ, East Staffordshire, United Kingdom
City: East Staffordshire
Dishes: 1
Amenities: 5
Categories: 5
Reviews: 3275
Normal story; I was hungry, I was away from home and there was a KFC. I do like a mighty bucket for one. The place seemed clean and not at all busy. The lady behind the counter eventually asked me whether I was waiting to be served. I told her that I was. She walked to the end till and served a lady who had just come in. She then took my order. I turned to look for a seat in line of sight of the number screen and my food was immediately ready. I took it to go. It was very nice. You might think that all mighty buckets for one are the same but, dear reader, they truly are not. Not these days.
Ordered food on app. Waited and waited. Think area managers may of come in while we were there. Seen that we had been waiting for quite a while. Came over asked for our order number which they asked staff to sort out. Finally received meal. Got home only to find out there was items missing. Not a happy customer. Service is terrible. Couldn’t be bothered to travel all the way back in busy traffic to get missing items. Will not be returning.
Dirty, always dirty. No receipts at self order station. Eat in order served in a bag, instead of on a tray. Not a chance of table service. No serviettes provided. Oh and did I mention this place is filthy? Outside and in.
Eating is good, it is obvious that the service on the car through, as during the service is very good on the journey through it can wait up to 15 minutes when they go into it.
