I didn?t have any option for a less than 1 star rating. Placed my order at 8:24 was told it would be 16 minutes for spicy chicken. At 9:00 I?m still waiting for my order. Either they can?t tell time or customer service at this location is extremelypoor. There was no sense of urgency. There were 4 to 5 people working and it took 42 minutes to get 3 bowls and 10 pc bucket.Then the dude the brings me the order tells me here like I?m inconveniencing him. No apologies for the poor service at all.Close it down send everyone to 2nd grade to learn to tell time and boot camp for customer service. If this type of service iscommon corporate will eventually shut it down.
Worst place ever. I ordered online an 8 peice chicken 2 mash potatoes and 1/2 gal drink. After awhile the delivery driver is calling me to tell me that my order was changed. Now I am getting 8 piece chicken 2 fries and 4 bottles of water. Still charged the same amount but the store did not call to inform me of the change. It took me 4 attempts to reach someone in the store the lady I spoke with claims she was the manager and gave me a line of bs on why they didn't call me. If I would have know I would have canceled this order and got my food elsewhere.
After getting the order wrong had to wait 15 minutes to correct and not even offered another drink or anything. And why is it in lower income neighborhoods you always get broken wings? Was it a chicken that tried to fly away to save its life? How long has it been broken? Is it infected chicken? How can KFC call it's company reputable while selling damaged goods?
I had the absolute worst experience at a restaurant. The drive-thru cashier was incredibly unprofessional and actually threw our drinks at us. It seemed like she was frustrated with her job at KFC. I don't understand why they would place someone in a position without proper training. We're considering taking legal action now.
Book a table now
The new crispy chicken sandwich has the KFC uniquely delicious taste and I will be getting it again. I have not been inside yet?only drive-thru. This restaurant is underrated in Russellville.
This place brings down the company and the manager who is in service is very terrible. Customer service is ridiculous and does not hold the torch of what KFC stands for.
The food had a fresh taste, but the oil used seemed old and the boiled items were overcooked. Overall, I would rate it 3 out of 5.
It was really good. I ordered the spicy chicken sandwich. It tasted just as good or better than Popeye's chicken sandwich.
Book a table now
I have the meal in a bowl. It was not hot and seemed to be prefabricated before the order. !
The food was enjoyable, though we had to request for it to be prepared fresh.
Classic Chicken Sandwich Nuggets Box Meal
Free Beverage Bucket 12 Pc. Tenders Meal
Free Beverage Bucket 12 Pc. Chicken Meal
Free Beverage Bucket 16 Pc. Tenders Meal
Free Beverage Bucket 16 Pc. Chicken Meal
Spicy Chicken Sandwich Nuggets Box Meal
Spicy Chicken Sandwich Combo
Spicy Mac Cheese Bowl Combo
Chicken Littles Promotion
