Kfc - Table reservation

Having not had a KFC for over a year, we just fancied one drove to Frome. Well, the team member who served us was very nice but they didn 't have any soft drinks as the machine wasn 't working. We could hear staff messing around in the back, very unprofessional. We were then given our food it wasn 't very warm, my chips were cold soggy. I should 've taken my whole meal back but a look from hubby said it all. There was only a few salt sachets out, no sugar, no stirrers, 2 wet wipes, a few paper tissues, it was awful. The tables weren 't very clean, neither was the floor. Then Slow Norris came round with the brush attempted to clean the floor of old chips bits of food. Very painful to watch, I...

• Useful
• Not Useful
• Reply

On arrival, all but 1 staff members were outside the front sat around the table. When they saw us heading towards the door, they all ushered inside towards the kitchen. (NO handwashing happened) When inside, we noticed 1 member of staff (Abigail) working her ass off, carrying the rest of the staffs workload. We headed to the toilets, which had just been cleaned and Abigail kindly pre warned us of the wet floor. Abigail talked us through meals, until we made our minds up and was pleasant throughout. However, when we were eating, we could clearly hear the other 3 members of staff 'messing around ', shouting and being unprofessional. Abigail, spoke to them and reminded them that they were indee...

• Useful
• Not Useful
• Reply

Without doubt the worst fast food meal I've ever experienced. I stuck with what they do best chicken (3 pieces) and chips. The chicken was dripping in grease and not crispy at all, ridiculously over salted and had clearly been broiling under the heat lamps for hours. The chips were overcooked to the point that they were dark brown in colour, yet they were soggy and limp. I ate one piece of chicken and was trying to eat a second when piece one came up again. For the love of god, do not go here. It hurts to have to give 1 star, but I'll justify it to myself by saying that was for the bottle of water thar made it a meal deal. Rank.

• Useful
• Not Useful
• Reply

the machine used for ordering. smelting amazing when we were in, fresh and clean, but once sat down, was slightly dirty, floors etc friendly staff. 2 chips missing, but went and asked and received an apology. eating hot, tasty good

• Useful
• Not Useful
• Reply

I would not recommend KFC. I have ordered the chicken salad box three times and each time received something different. The workers have a bad attitude towards customers. Not worth it. One star. No thanks.

• Useful
• Not Useful
• Reply