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"Dine in is closed due to short staffing. Long line at drive thru. But it went fast and order was correct so no problems."
Phone: +18062931245
Address: 1900 W 5th St, 79072, Plainview, US, United States
Reservation, Booking
City: Plainview
Website: https://www.kfc.com
Monday: 10:30 -22:00
Tuesday: 10:30 -22:00
Wednesday: 10:30 -22:00
Thursday: 10:30 -22:00
Friday: 10:30 -22:00
Saturday: 10:30 -22:00
Sunday: 10:30 -22:00
Dishes: 10
Categories: 5
Reviews: 2008
The service here at KFC sucks I went on Tuesday September 21-2021 at 7 pm and there was a long line and the woman in the window was visiting with the people that was at the window and I say this coz I was the one behind that car at the window she had already hand her what she order and they were just chatting like there were no cars my food was cold and nasty by the time I got it will not ever go back and I give it no stars but had to give it one coz won’t let me post my review but no stars just bad all around
Horrible customer service rude employees I hardly go to kfc but when I do it’s always something wrong girl at window said they were out of a product because too lazy to refill product missing and I’m guessing “manager” tried to fix the issue but didn’t I don’t think management knows what they are doing and when I tried calling multiple times they do not answer the phone I do see this food chain going out of business with the employees they hire
It took 30 minutes to receive my food, and only after I had to go back to the window to ask for it. Despite my request, I was not given any water to drink. I waited for an hour to speak to the unresponsive manager, who never addressed my concerns. Additionally, my meal was missing three pieces.
They were very accommodating to pick up our order in time. We used the app and ordered approx. 3 hours early and when we arrive on time, they waited for a sequence of dark meat to do, but they gave us the pieces in white meat, which was great for us. Great service. Book a table now
We had an issue with our order. It was givin to another car and we had to wait so long, but the manager was awesome! The way she handled the whole situation ? especially with my tough self being hangry and frustrated ? the food was great spot on.
The renovated restaurant looks fantastic. The potato wedges have been changed to crispy and delicious pommes? Unfortunately, it seems they no longer offer the small apple cake. Don was our server, and he was incredibly kind and helpful.
I placed my order on the app and followed the instructions to sit in the designated area. However, I was ignored by the staff for 10 minutes so I decided to take my food to go. I ate quickly and then left.
Thanks to the Plainview crew for great servive . Bree and Thomas, you both did a great job and were very understanding if I could not hope from my head that you see this excellent service, thank you. Book a table now
The 2 females were rude.. sat in a parking spot for almost 20 mins before receiving order. Won’t go there again .. sad cause I love KFC
Dine in is closed due to short staffing. Long line at drive thru. But it went fast and order was correct so no problems.
