You will maybe be redirected
"The food was tasty overall, but we were disappointed that they didn't provide any gravy for our mashed potatoes."
Phone: +13156521036
Address: 3821 Route 31, Liverpool, United States Of America, 13090
City: Liverpool
Website: https://locations.kfc.com/ny/liverpool/3821-route-31
Dishes: 10
Amenities: 2
Categories: 5
Reviews: 3623
I waited 10 minutes for service at this restaurant and had difficulty communicating with the employees. My food order was incorrect and I was charged incorrectly. It took an additional 20 minutes to receive the correct order. Overall, my experience at this location was terrible and I believe other restaurants in the area could provide better service. As an update on 11/29, I found that this franchise does not honor sales or coupons at their discretion. When I addressed this issue with an employee, they responded rudely. Additionally, employees seem to have difficulty understanding the menu and completing orders. When questioning why this store consistently has issues, I was told not to retur...
I made a mistake ordering takeout from home. I ordered three pieces of all white meat with potatoes and coleslaw. However, I received a tin of dark meat instead. Also, I only received two sides of macaroni.
This review is giving 5 stars mainly for the staff rather than the food. Every worker I have interacted with at this restaurant has always been friendly, which is not common nowadays.
The food was delicious as always. However, we experienced a long wait time. Not sure if they were short-staffed, but hopefully this issue will be resolved soon.
The food was tasty overall, but we were disappointed that they didn't provide any gravy for our mashed potatoes.
