Placed an order online (2) days before pick-up for a family party. I got a confirmation email when I placed it. Even got one the morning of confirming my pick up time! Cool. I get here at my pickup time and surprise, surprise. My order isn’t ready. In fact, it hasn’t even been started. Some rude woman (Daniella) says “next time call ahead that’s a lot of chicken” (that’s after not even bothering to greet me for the first 5 minutes). Lazy incompetent people. I will never be back here, I suggest you follow suit! And if you do, don’t bother with placing an order, it won’t make a difference. I still had to wait around their dirty dining room for my order. While they made my chicken sans gloves....
I ordered two 16 piece buckets, a 24 piece wings, and sides. The bill came out to about 115.00. No problem, i had company at home waiting for some fried chicken. Instead we got a meal that nobody cared for. The chicken didn't even appear to be fried. It was as if everything had been rushed. Although we moved aside and waited in our car for no less than 30 minutes to get our order. The chicken was atrocious. Absolutely the worst fried chicken i've had anywhere. The coating and grease just fell and dripped off the chicken and everything fell apart as we tried to take a piece out of the bucket and the bottom of the bucket was a cesspool of grease. What a disappointment, especially with having a...
Today, I bought three filet boxes from the restaurant. The meat was very dry and seemed old. The cookie that came with the meal was stale and flavorless, so we ended up throwing it away. We tried to find the expiration date but couldn't find it anywhere. It appears that there's a lack of quality control over the food being served. However, the customer service we received deserves a 2-star rating.
I bought 3 fillups boxes today, the chicken was soo dry and looked old. The cookie that came with it we had to spit it out and throw it away as tasted horrible like past due, expired. We searched the expiration date but could not find one. I don't thinkquality control has passed by to check the food served there. Customer service was good thats the 2 stars for.
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The service at this restaurant is excellent at times, but they seem overly focused on providing the quickest service possible. I just wish they could get my order right 100% of the time, or at least 8 out of 10 times.
It will be the last time I come here to this KFC restaurant!!! Made a complaint about my order because they got it wrong and I get an ATTITUDE from the manager her name is SHONDA. Bad workers working here.
I waited for 20 minutes without anyone taking my order, and the customer service was poor. I chose to leave because the manager was busy and there was no one available to assist us.
Waited 20min and no one took my order worse customer service ever. I decided to leave? manager working drive through and did not once have anyone help us out.
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Over priced and portions are small and doesn't taste good anymore ..Pollo Loco is better
They had no barbecue for my 16 chicken strips.. disappointed after paying $31
Classic Chicken Sandwich Nuggets Box Meal
Free Beverage Bucket 12 Pc. Chicken Meal
Free Beverage Bucket 12 Pc. Tenders Meal
Free Beverage Bucket 16 Pc. Tenders Meal
Free Beverage Bucket 16 Pc. Chicken Meal
Spicy Chicken Sandwich Nuggets Box Meal
Spicy Chicken Sandwich Combo
Spicy Mac Cheese Bowl Combo
