When we arrived at the window, the same woman called us rude without giving us a chance to explain ourselves. The situation escalated quickly—after we handed her our card, she outright refused to give us our food. We attempted to apologize and ask for our order, but she wouldn’t listen. Eventually, she offered a refund instead of our food, which we didn’t want. This led to her making unfounded accusations and dragging my son into the conflict while speaking negatively about him.
We reluctantly accepted the refund, but when she mentioned it would be cash, we found it confusing since she just mentioned a refund to our card. Our arguments continued, and she even threatened to call the police....
Hello Everyone! Today we went to this location after church and when I tell you it was the WORST EXPERIENCE EVER! We were placing our order in the drive thru the young lady was talking so rude we decided to go into the store to speak with the manager to find out that the lady on the drive thru was actually the manager! KFC Corporate please be mindful of the people that you hire. When I say that she was so rude and disrespectful I request that you please PULL YOUR CAMARAS! No one should ever fill like we are inconveniencing them when trying to order. To find out that she is displaying this lack of professionalism to the other employees. Note: their cook approached both my husband and I by com...
It 's really ridiculous how ignorant some cashiers can be. I just joined the rewards program at KFC and decided to stop in for lunch. Granted, there are several places to stop to eat but I stopped there. Their app wasn 't working , so I wasn 't sure how to access my coupons etc. I told the cashier that and said I wanted a 2 piece but didn 't know what to do. She then said ' I don 't know what you 're talking about. Just order the 2 piece '. Very rude, very abrupt. Is that how you talk to customers? Obviously, you can 't hear her tone in a review. When I said never mind, I 'm leaving, she said ' have a nice day ' very sarcastically. I often buy food for my office or company functions but clea...
Customer service and the quality of food you serve, are major components in keeping a restaurant alive. Food WAS mediocre but THE YOUNG LADY THAT WAS WORKING DRIVE THRU WAS SO COMPLETELY RUDE, NOT ACCEPTABLE. HER NAILS WERE ABOUT 3.5 INCHES LONG, WHICH MADE DOING HER JOB CHALLENGING. Service: Take out Meal type: Lunch
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Delicious food! The takeout service was excellent. I had dinner, and the price per person was around $50 to $100. Everything from the food to the service and atmosphere was top-notch, all rated a perfect 5. I highly recommend the Original Chicken Sandwich and the Fried Chicken!
The staff were unhelpful and I waited for 10 minutes while the person taking orders was absent. When they finally returned, I was informed that they didn’t have the chicken pieces I wanted. Overall, I would rate it: Price per person: $30–50 Food: 1 Service: 1 Atmosphere: 1.
I ordered original and it was very dry. Service: Take out Meal type: Lunch Price per person: $20–30 Food: 1 Service: 5 Atmosphere: 4 Recommended dishes: Fried Chicken
Very nice and clean. Holly, the server/cashier was very nice and polite. She should be a model employee on to treat customers.
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Service: Take out Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Fried Chicken
Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 4
Classic Chicken Sandwich Nuggets Box Meal
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