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"The food was good, but the service was not very friendly or welcoming."
Phone: +18162466160
Address: 300 NE Rice Rd, 64086, Lees Summit, US, 64086-2978, United States
City: Summit
Monday: 10:30 -22:00
Tuesday: 10:30 -22:00
Wednesday: 10:30 -22:00
Thursday: 10:30 -22:00
Friday: 10:30 -23:00
Saturday: 10:30 -23:00
Sunday: 10:30 -22:00
Dishes: 75
Amenities: 4
Categories: 5
Reviews: 4201
I had a terrible experience with the manager at this restaurant. I requested a refund for a $50 order because everything we received was burnt. When I explained that we lived in Pleasant Hill and couldn’t return to Lee's Summit, he refused to issue a refund. He even hung up on me and my mother when we called to follow up. This manager clearly lacks maturity and professionalism. They should hire someone who truly understands how to provide proper customer service.
I ordered a two-piece meal with wings and breast, but instead received a large wing and a thigh, with no breast at all. The entire experience was disappointing. The service was terrible, and overall, it was not a good experience.
The chicken was okay, but my Sprite had a strange medicinal taste, and I didn’t receive any honey or butter for my biscuit. Others at the table received those extras without having to ask.
I absolutely adore their mashed potatoes and gravy, especially when I'm not feeling well.
The food was good, but the service was not very friendly or welcoming.
