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"Absolutely great service! Wonderful work ethic and attitude! Can’t believe the service I received at this store. This location was very convenient and the service was fast and friendly. You cant go wrong with KFC."
Phone: +18472963796
Address: 1195 E Oakton St, 60018, Des Plaines, US, United States
Reservation, Booking
City: Des Plaines
Website: https://locations.kfc.com/il/des-plaines/1195-e-oakton-street
Monday: 10:30 -22:00
Tuesday: 10:30 -22:00
Wednesday: 10:30 -22:00
Thursday: 10:30 -22:00
Friday: 10:30 -22:00
Saturday: 10:30 -22:00
Sunday: 10:30 -22:00
Dishes: 10
Categories: 5
Reviews: 1189
Two hardworking Hispanic women were doing their best to manage the situation, while a Hispanic man sat at a table eating during the lunchtime rush at 12:45. It seemed disrespectful that he was so comfortable while his coworkers were struggling and customers were visibly frustrated. I thought it was common in food service to avoid taking breaks during busy times, but it didn’t seem like that was the case here. The employees could really benefit from better management. The lengthy wait led several people to ask for refunds or to leave without their meals. It’s disheartening to see someone simply sitting back while their teammates hustle, especially when a small gesture like offering a drink u...
I absolutely love the food and the people at this restaurant. As with any place, it's important to be clear about your order since mistakes can happen. However, the food is always fresh, and the service is fantastic with friendly staff. The original recipe crust is incredibly tasty, and their famous coleslaw and mashed potatoes with gravy are simply delicious. I did have to wait a little while for my food, but that’s alright because the quality is worth it. Everything was served hot, and the atmosphere was wonderful. The restaurant was also very clean. Overall, dining at KFC was a great experience, and I highly recommend it.
I want to give a HUGE SHOUT OUT to the entire KFC team in Des Plaines, for supporting us in donating some delicious chicken and sides for one of our Make-A-Wish celebrations! We celebrated our wish child last week who had asked for a puppy and in the midst of getting everything ready for the grand reveal, I stopped by the store and they kindly donated food towards our cause. The celebration was a success and we feel so grateful to your entire team at KFC! ? #payitforward A caring heart makes the difference. It started from the kindness of the manager’s heart. THANK YOU!?
I came in to pick up a food order, and everyone inside just stared at me without saying a word. After about five minutes, I realized they weren't actual customers in line or in the drive-thru, so I decided to go back outside and use the drive-thru myself. That seemed like the only way to get the staff to acknowledge me. I mentioned that it would be a six-minute wait for my order, but it was clear they didn't care about their customers. They could have prepared my order in the time they spent ignoring me, especially since it had been placed well before I arrived. Book a table now
I want to extend a HUGE THANK YOU to the entire KFC team in Des Plaines for their generous support in donating delicious chicken and sides for one of our Make-A-Wish celebrations! Last week, we honored our wish child who had dreamt of having a puppy. While preparing for the grand reveal, I visited the store, and they graciously contributed food to our cause. The celebration was a huge success, and we are incredibly grateful to everyone at KFC! #payitforward A caring heart truly makes a difference, and it all started with the kindness of the manager. THANK YOU!
I felt like I was transported back to 1988, reminiscing about how going to a fast food restaurant used to be a special treat. The service was excellent, and the food was spot on. I dined in and enjoyed the ambiance of the place, not wanting to leave. It's easily one of the best fast food spots I've visited in years! I'm not local, but if I come back, this place will definitely be on my list to revisit.
Very rude staff, waited 20 minutes for order. Had to go inside after being asked to pull up to the curb because food never came out. 20 minutes later, went in to the store to ask for food all to be greeted with an attitude by a staff member asking “do I need something?” Yes??? The food I ordered and payed for? Finally got food and it tasted like garbage. Will not be returning again.
Never have issues here. They are nice and fast. I love the popcorn chicken, mashed potatoes are always yummy. The Georgia Gold tenders are so good. Not too spicy but good spicy. Bucket of chicken always has a good portion of chicken. The corn is yummy. The chocolate is awesome and they have mini ones now. This location is great. Book a table now
This is a fantastic place to enjoy a delicious dinner when I don’t feel like cooking. The staff is friendly and clearly enjoys their work. The restaurant is kept clean, including the restrooms. Everything is great! I would recommend it to everyone.
Absolutely great service! Wonderful work ethic and attitude! Can’t believe the service I received at this store. This location was very convenient and the service was fast and friendly. You cant go wrong with KFC.
