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"The chicken and biscuits were fresh and tasted good. But giving 1 star because my order took over an hour past the expected time. The workers not very polite not a single one said will be with you in a moment. They eventually told us they were out of chicken so made us wait 13 more minutes for the chicken to be ready. Will not be going here again."
Phone: +15205686626
Address: 21566 N John Wayne Pkwy, 85139, Maricopa, United States
City: Maricopa
Website: https://www.kfc.com
Monday: 10:30-21:30
Tuesday: 10:30-21:30
Wednesday: 10:30-21:30
Thursday: 10:30-21:30
Friday: 10:30-21:30
Saturday: 10:30-21:30
Sunday: 10:30-21:30
Dishes: 10
Amenities: 2
Categories: 5
Reviews: 5216
I placed an order for pick up tonight for 945pm and when I went to pick it up at the window a young short girl asked if I had an order. I said yes and she told me they would have it out shortly. After being there for 15 min I realized that they had not only forgotten about me and my order but they seemed like they were ready to head out of the building. The workers there obviously didn?t care enough to even try to communicate the fact that I wasn?t going to get my food or a refund. The hours of operation state this location closes at 10pm and I completely understand that I was cutting it a bit short but I think it?s unfair that I was shorted money, food, and my time.
Ordered 20 minutes before getting there. Was told it would be another 20 minutes. App said it was ready. Lobby was locked and had to wait in car in 106 degrees. Lobby hours show it should be open. This where the reviews are accurate about poor service. More than one customer I talked to was frustrated. KFC needs to revoke this franchise. For some reason when the girl brings out food to a waiting car she always pulls the door shut. Why? IT'S SUPPOSED TO BE OPEN. Was told doors were shut because ac didn't work and they didn't want to overheat their customers. Never going back. Never.
3 day process for this visit. Day 1, told fryer wasn?t working. No LJS today. Day 2, arrive at 11:00, store opens at 10:30 but doors are locked. No LJS. Day 3, they have LJS! Cashier tells me he should have left when he had the chance lol. Ordered an extra piece of chicken, notice the pic, one is 2/3 the size of the others. Where did the little crusty bits go also??? Finally, the taste? maybe the oil hasn?t been changed in a wee bit? thus the 2. Lol. Thank you to all the other Long John Silvers out there that still care
I've been to this location on five separate occasions, but only been able to order food twice. Every time we go we are told that they're out of chicken, of all things. I've never seen a line here, ever, so I'll never know where that chicken is going. The staff has always been polite toward me, I can't really fault them on that. But whoever is responsible for actually maintaining or stocking this place needs to re-evaluate how it's managed.
The chicken and biscuits were fresh and tasted good. But giving 1 star because my order took over an hour past the expected time. The workers not very polite not a single one said will be with you in a moment. They eventually told us they were out of chicken so made us wait 13 more minutes for the chicken to be ready. Will not be going here again.
