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"Restaurant had NO grilled chicken. Ordered full wings, regular. Received mini wings spicy!! No receipt. Didn?t discover error until we got home. Was NOT going back."
Phone: +17033921266
Address: 10036 Dumfries Rd, Manassas, United States
City: Manassas
Website: https://locations.kfc.com/va/manassas/10036-dumfries-rd
Monday: 10:30-23:30
Tuesday: 10:30-23:30
Wednesday: 10:30-23:30
Thursday: 10:30-23:30
Friday: 10:30-23:30
Saturday: 10:30-23:30
Sunday: 10:30-23:30
Dishes: 10
Amenities: 5
Categories: 5
Reviews: 4554
I just let everyone know what a fantastic place is!!! The manager Franklin Omar Galdamez is the most convenient and helpful person!!! The man of my employee died and the funeral services were Saturday. I wasn't able to make the services because they were out of town, and we wanted to contribute to not being there, so we thought we were going to order chickens and let them deliver. Three hours after trying to find someone who would do it was a very difficult task, DoorDash GrubHub would not take the order as it is so big. I then went to order the KFC website and it took my order and then canceled due to the amount of chicken. I called the company office and they connected me to the Manassas s...
Didnt give me part of my order, didnt give me a receipt, wont answer the phone, still managed to charge me full price for everything though, even the things i didnt get. After driving back to kfc they answers the phone while i was in line since that is tye only way to talk to someone. I was assured being charged for food that i was not given is not theft. I told they dobt answer the phones because they are busy. Yeah.. i know this is my second time in line . Glad you aregetting paid, i am not... but i did get to waste more time and money coming back. My food was brought out and tossed at me without a word. Amazing experience... i will be sure to come back if i ever want the worst service on...
2 stars for biscuits and good customer service. 3pc fried chicken was soggy and the chicken breast was rubbery. Mashed potatoes were thin and watery. Chicken Little sandwich was dried out and tough to bite. The biscuits were the best part of my meal. Unfortunately, I would not recommend this location.
Regular customer here, usually receive good service, until yesterday. Ordered 4 piece chicken strip combo. Chicken was tough and overcooked, barely eatable. No receipt, no cookie, no utensils, no napkins, no barbecue sauce. Tried calling the store, no one answered.
Restaurant had NO grilled chicken. Ordered full wings, regular. Received mini wings spicy!! No receipt. Didn?t discover error until we got home. Was NOT going back.
