I had two visits to this restaurant, both resulting in poor service, especially around 5:25 PM during a family dinner. The portion sizes were misleading compared to what was advertised, and I felt deceived. There were three employees working, but one of them acted like she didn’t understand when I mentioned the $5.00 charge. I also ordered a brownie that was served frozen instead of warm.
Another employee was at the register, but instead of assisting customers, she was wiping her hair and face with her gloves on, then proceeded to handle hot food and biscuits using the same gloves—unhygienic and gross. When I realized I hadn’t received the correct order, I went back to ask for additional f...
Went to KFC in Norwalk OH and ordered a 12 piece chicken and when I got home and looked we had NO chicken breast and NO wings and they threw the biscuits on top of the chicken. Started eating and the chicken was dried out and splintery. My local gas station serves way tastier chicken then them. Last time I will ever get chicken from there. Yes I called and complained. For the be price they want to charge for chicken, it should be Chef Ramsey quality.
I placed an online order and went to pick it up, but the employees were throwing a ball around in the drive-thru, so I had to wait for them to clear the area. The person at the speaker was also rather rude. I ordered a 12-piece original chicken, but instead, I received almost all extra crispy pieces, with no legs included, and the food was far from fresh. It's disappointing to see how the standards have declined since I worked there years ago.
I've been there a few times in the last month and every time I go through the drive though the man taking orders seems to intentionally repeat your back to you incorrectly in order to mess with people. The first time I assumed it was a miscommunication but after the second and third I after he repeated an order back to me with items not even on the menu I realized that he was being intentional.
Book a table now
Poor service and food really isn?t the greatest. Don?t order online for pickup otherwise you?ll wait 40 minutes past your pickup time. Staff in the back making food were vaping and dropping things as well as being loud cussing at each other. 0 stars.
The staff appeared to be unfriendly, and the food was served cold, which was unexpected given the lengthy wait we experienced. Furthermore, the coleslaw was extremely dry; it seemed like no dressing had been added at all.
The experience was surprisingly good, much better than expected because the fish dish was outstanding. It had a flavor profile that reminded me of chicken but without the fishy taste.
$30 worth of food and the only thing decent was the drinks. Forgot my our sauce had to wait in the drive thru another 20 minutes. Absolutely disgusting drive right on by this place
Book a table now
Awesome place, and the dude manager I think his name is Carson should be at the top of corporateKid-friendliness: My kids enjoyed it
Wasn't happy with Cole slaw, but replaced,no problem. Staff was very nice. No wait.
