You will maybe be redirected
"I've had bad experiences with KFC lately. That was a pleasant surprise. The staff was very nice and the food came out quickly. And our mission was right for the first time. I would recommend this place to anyone looking for a good warm meal!"
Phone: +12627844144
Address: 20351 W Bluemound Rd, Waukesha, WI 53186, United States, 53045-5961
City: Waukesha
Website: https://www.kfc.com
Dishes: 0
Categories: 5
Reviews: 924
I love eating at KFC, but the staff is always dirty. Most people I care about their work and it shows, but it's always a bad mood. Now I do not personally consider KFC responsible for a misguided employee, but this is a review of the specific location, so I have received an accurate assessment of the quality of the service I have received. I ordered a famous bowl minus chicken because I am vegetarian and I got a famous bowl with chicken. I informed the staff at the counter and she was buried that I ordered a famous bowl without chicken. Remember, chicken is added to the bowl, it is not included during production, so it is easy to add only not chicken. Well... in the second attempt that I rec...
Very poor customer service. As I was placing my order the person taking my order was very rude and no customer service skills at all. I decided to not buy anything from this place. I went to the drive thru window and asked to talk to the Manger, the lady taking my order was the Manager. She was unpleasant to my request and closed the drive thru window, she left me talking. All I was telling her I do not need my order any more, you as a Manager need people skills and customer service skills . If someone The Owner or GM cares about customer service. Do something with the type of service you are currently offering. Also your store it is very dirty. The place needs to be more clean.
This KFC is just awful from a service perspective. The last time I went, I vowed it would be my last time there unless I saw it was under new management. The lobby was closed (no visible renovation) and the speaker for the drive through wasn 't working. So the only way to order was the window where you get food. We waited no less than 25 minutes and by then I didn 't have the patience to give them my money. I left and told my kids sorry, you 'll get grocery store fried chicken from now on.
Drive thru lady on 11 Nov 2017 at 2:30 was incredible unprofessional. Couldn't understand her, disrespectful. Really earning that 2.7 rating. Update: dark meat was burnt to a chris p, tenders were uncooked, potatoes were sitting so long there was a hole in Styrofoam, napkins were crumpled and thrown in bag, refused to give more than 3 sauces.
I've had bad experiences with KFC lately. That was a pleasant surprise. The staff was very nice and the food came out quickly. And our mission was right for the first time. I would recommend this place to anyone looking for a good warm meal!
