"We waited almost hour and half for a sandwich and a pizza, the restaurant wasn’t full"
Phone: (+1)7879197008
Address: 1000 Mall Of San Juan BlvdSuite 135, United States
Reservation, Booking
City: San Juan
Website: http://www.konagrill.com/
Dishes: 10
Categories: 5
Reviews: 62
I had the worst experience I've ever encountered at a restaurant. Our food arrived at different times, and our orders were mixed up. We didn't receive any water refills, either. Our server seemed to be catering to every table around us, completely ignoring our needs as if we weren't even there. When we brought this to the manager's attention, he acknowledged that our server had failed in his duties and apologized for the terrible service.
I had the most disappointing experience at this restaurant. Our food arrived at different times, there were mix-ups with our orders, and we didn't receive any water refills. It felt like our server was focusing on every other table around us, completely ignoring our needs. When we spoke to the manager about the situation, he acknowledged that our server had not done his job and apologized for the terrible service.
For many years ago , Kona Grill has been my favorite restaurant. I was looking forward to go back after a long time. What a disappointment!!!! Terrible service, menu change, we ordered the traditional sea bass. It had no taste . Sorry, it has change so much!!! Needs supervision
I had a fantastic experience at this restaurant! The service was great, and the food was excellent—everything tasted so fresh and delicious. It’s definitely one of my favorite places to dine. Their sangria with sake is simply the best! Book a table now
I received fantastic service and the food was outstanding. Everything was incredibly fresh and delicious. This is definitely one of my favorite restaurants. Their sangria is the best!
The waitress was exceptional. There was a bit of a problem locating my OpenTable reservation, but the food was fantastic, especially the sushi.
Good food! Only problem was with beverages. Ordered Kona on tap was not available, then ordered bottled one and was not available.
The restaurant has a problem with their computer system . They couldnt bring the check. We had to wait 40 minutes to fot it. Book a table now
I had an outstanding experience! The food is nutritious and packed with flavor. The service was excellent as well.
We waited almost hour and half for a sandwich and a pizza, the restaurant wasn’t full
106 N 9th St Alamo, TX 78516, United States
Reservation, Fast Food, Mexican, Tex-mex, Casual, Meat
"Definitely not open till 2I know I showed up a little late (1:40), but still."
125 N 9th St, Alamo, USA, 78516-3800, United States
Reservation, Vegetarian Friendly, Breakfast, Mexican, Coffee, Fish
"service is excellent waitresses are very polite and polite"
824 W Business 83, 78589, San Juan, US, 78589-2177, United States
Reservation, Coffee & Tea, Fast Food, Asiatic, Burgers, Pizza
"Had to use the Drive Thru. It was quick, fresh and hot. And confirmed and handed over with a very warm smile."
409 S Jackson Rd, 78577, Pharr, US, United States
Reservation, American, Burgers, Chicken, Pizza, Fish
"The workers were so friendly and attentive. The burgers were great too!"
1612 N Raul Longoria Rd, San Juan, United States
Reservation, Chicken Wings, Fast Food, American, Asiatic, Chicken
"its ok. need to fry in clean oil for better taste.."
