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"eating is amazing. they must try the tempura, especially the prawn with mayo. also the rainbow sushi roll are delicious the atmosphere is very pleasant and the personal is professional and friendly worth every penny it costs"
Phone: (+44)2077312520
Address: 58 New Kings Road, SW6 4LS, Hammersmith and Fulham, United Kingdom
City: Hammersmith and Fulham
Dishes: 9
Amenities: 4
Categories: 5
Reviews: 953
The sushi was not any better than what you would find at Texco's. However, the worst part of the experience was the service. The entire team, including the bar attendants, waiters, and the manager, were too busy drinking at the bar. Despite the freezing temperature and snow outside, the customers had to keep their coats on because the air conditioner was blasting cold air. When we asked for it to be turned off, we were given some unclear explanation about the windows being open. It seemed like the staff was more interested in socializing amongst themselves, indicating that it might be a good place to work but not so great for a night out.
Despite the decent quality of the food, the service at this restaurant was extremely poor. We had to ask three times for soy sauce, which encapsulates the overall experience. The staff appeared inexperienced and overwhelmed by the number of customers. In addition to the lackluster service, the server and manager were rude when addressing our concerns. To top it off, we were charged an extra $50 for an Open Food Charge that we did not authorize or receive an explanation for. This was the first time I have felt the need to describe a restaurant's staff as entitled.
Finally a decent sushi restaurant with great ambiance and not too ridiculous in price. Restaurant is on New Kings Road and reservations are rarely needed. Closed on Monday. They are very accommodating to children. I highly recommend the fresh wasabi at least once. They provide a brush to brush the soy sauce onto the fish. Their selection of sushi rolls is not that extensive but the quality of fish they offer more than makes up for it. Highly recommend.
This sushi restaurant is fantastic, with a laid-back yet elegant atmosphere. The staff is friendly and very accommodating. It's a favorite spot for my kids, and also perfect for a romantic date night. We visit often and always have a great experience.
eating is amazing. they must try the tempura, especially the prawn with mayo. also the rainbow sushi roll are delicious the atmosphere is very pleasant and the personal is professional and friendly worth every penny it costs
