I originally ordered two cakes from La Promenade for my son 's one year birthday. Kris, one of the employees, helped me and I showed her a picture of exactly what I wanted. I paid for the cakes in advance without question. On the day I came to pick up the first cake, it was not what I had shown her in the picture at all (I had wanted buttercream wisps all around the cake and the one they made did not have them). I told her and she said the bakery could fix it, which I appreciated. When I asked her how much it would cost, she told me we would discuss later . I found it strange that I wouldn 't get the price up front (I 'm not sure who buys something without knowing what it costs first), but I...
When I arrived to pick up the first cake, it did not match the picture I had provided at all. I had requested buttercream wisps around the cake, and they had not included them. I mentioned this to Kris, and she said the bakery could fix it, which I appreciated. However, when I asked how much the fix would cost, she said we would discuss it later. I found it strange that I wouldn’t get the price upfront (who buys something without knowing the cost first?), but I didn’t press the issue and remained hopeful that they would acknowledge their mistake and not charge me.
When I returned to pick up the cake, it was indeed perfect, but Kris informed me that she was giving me a deal by charging me an...
The food is yummy. It's fresh and presented in clear, or aluminum topped containers, you can heat or freeze.The service is congenial and people do their best to move things along. Bring one of your reusable bags; you'll be buying more than you intended to. The prices are fair, given the quality and freshness of the products here. Highly recommend this place; they are open every day and this is the perfect place to go if you suddenly need to serve a meal and have limited time to prepare it.This is not an eat-in restaurant, but the ambiance is very nice and friendly.
I was at a baby shower and La Promenade made the treats for the event. They were so good my girl and I are still talking about them a week later. The cronuts were amazing, cookies were amazing, and the cake was amazing everything they made was just amazing. I'm normally not impressed by fancy bakeries because I normally don't see a big enough difference from the cheap stuff but WOW. I have seen the light.
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First and foremost, the customer service at La Promenade is outstanding—definitely a 10/10. The staff is always friendly and eager to help with whatever you need. We've ordered several cakes from them, and they have consistently been exceptional and beautifully crafted. I absolutely love this place!
Fanatic baked good and catering options! We order here from work all the time. They never disappoint. The cookies are always excellent. They also have prepackaged meals to go which I have never taken advantage of
I ordered a custom cake for a friend's birthday, and it turned out beautifully and tasted fantastic. Julian was a pleasure to work with! The shop is adorable; you can't help but want to buy everything!
Love La Promenade. They have the best food, doughnuts, cakepops, and cookies! We also used them to cater a big party and the food was amazing!
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la Promenade catered few events at my house for years, Lori and the boys always delivered not just amazing food but great service .
Great local bakery with a lot of selection. I'll be back to give their lunch a try as well. The staff was very helpful and kind.
