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"Warm welcome, great choice of macaroons, and some pastries. We opted for a box of macarons, safe value and an Ispahan (individual part) it is a macaron with pink, with raspberry and litchis. By going to the laduree we were expecting an exceptional pastry shop and it's nothing! A little disappointed"
Phone: +33164178477
Address: 3 Cours De La Garonne, 77700Marne-la-Vallee France, Serris
City: Serris
Dishes: 1
Amenities: 2
Categories: 5
Reviews: 16
Hello Mr To put the facts in perspective following your second email, before your communication I had on the phone on Monday a collaborator of the Serris store, who the facts exposed proved to a rare insolence, unworthy of a customer who was merely recounting the act of purchase of the day before and the problem to which he was confronted, that is what motivated me to write his various opinions. From then on through the conversation and after I told him that he was recorded in order to moderate his remarks while it was nothing, it only strengthened his arrogance, as what!!!. Basically a customer comes looking for pastries in your store and not problems and even less getting treated like this...
When we arrived in La Vallée Village before yesterday, we planned to buy macarons at Pierre Hermé, but the store’s dealer was very busy with his smartphone and having completely ignored us, we decided to push a little further, towards his direct competitor in this field. It was an evil for a good, because we were delighted with our purchases at Ladurée Vallée Village. The young woman who served at the counter reserved us a nice welcome and gave us all useful details to stop our choices. In the window: macaroons (normal size and maxi size) and cakes all more appetizing each other. The cakes were very tempting, but it was out of the question for us to taste them, to install us on the tables an...
A shame!!! No professionalism in this place, my family barely installed on a table while I was placing the order inside. The vigil comes to see them to make them leave the table as clean evils, either saying that it is the settlement rules!!! The staff inside have all confirmed that this is their rules!!! At the price we pay the bottom. I will never put my feet there again It happened on 09/07/22 at 1pm
there are all the codes of luxury, the staff is well formatted, but it's just a point of sale that receives its products from a centralized kitchen.. but the macaron product seems to me now overfeited and over-charged! Pierre Hermé's extraordinary period at the launch of the macaron at Ladurée is over
Warm welcome, great choice of macaroons, and some pastries. We opted for a box of macarons, safe value and an Ispahan (individual part) it is a macaron with pink, with raspberry and litchis. By going to the laduree we were expecting an exceptional pastry shop and it's nothing! A little disappointed
