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"Friends had praised the excellence of the restaurant...and I was not disappointed...Quality cuisine, simple and delicious, from starter to dessert (tender and tasty shallot flank steak, wonderful tart apple tatin accompanied by a remarkable whipped cream and a small cup of vanilla ice cream). Very pleasant and attentive welcome from the boss, Very clean. I recommend very warmly. Service: 5"
Phone: +33473358015,+33473358871
Address: 6 Place Allard 63130 ROYAT, Royat, France
City: Royat
Website: https://www.hotel-lecesar.fr/
Monday: 07:00-21:30
Tuesday: 07:00-21:30
Wednesday: 07:00-21:30
Thursday: 07:00-21:30
Friday: 07:00-21:30
Saturday: 07:00-21:30
Sunday: 07:00-21:30
Dishes: 6
Amenities: 2
Categories: 5
Reviews: 247
Moony, pathetic, to flee... It all started with a telephone conversation where I was made to understand that I had to arrive before 9:30 p.m. instead of 10 p.m. (reception closing time) otherwise I would sleep outside... The boss is tired and he doesn't is not at the service of latecomers! (did not understand everything) I somehow managed to arrive at 9:25 p.m. and found myself in front of a clause door. Over the phone, I am given the entrance access code and told that the key is on my room door. Entering the room is just as confusing, you are immersed in the 80s where everything has remained in its original state: rickety wall cupboard, dilapidated bathroom with a mini soap and sachet of sh...
At least the hotel is in a good location and my bed was comfortable. On the other hand, I had a big problem with hot water (in the middle of January) and respect from the person at reception. I only stayed there two nights. The first, I wanted to take a shower, but after barely two minutes, there was only cold water coming out. I let it pass but it's exactly the same thing the next day. The day I leave, I go to reception to report the problem, so that the next customers don't have the same surprise. The gentleman (the manager I think) tells me that this is not possible because there is only one common water heater in the hotel. He offers to go up and check with me but I reply that I don't ha...
the receptionist was very unfriendly, super slow, not helpful, very grumpy. he charged me 8 euro per night for the parking unlike they advertised it as free parking he also charged my service animal for 10 euro per night, totally illegal. he initially gave me bad smelly smoky room while I had reserved a non-smoking room, he changed it after I complained. the new room didn't have a shower holder, so I had to wash with one hand while I was holding the shower in my hand
Null! The hotel is very old and deserves a major renovation. When I arrived in my room, I found a bedbug there, the boss moved me to another room and in the second another dead bug. I had to stay there for professional reasons and the wifi didn't work. The hotel manager didn't even offer me compensation and called us liars when we reported the wifi problem. Obviously I didn't spend the night there and I had to find another hotel at my own expense.
Friends had praised the excellence of the restaurant...and I was not disappointed...Quality cuisine, simple and delicious, from starter to dessert (tender and tasty shallot flank steak, wonderful tart apple tatin accompanied by a remarkable whipped cream and a small cup of vanilla ice cream). Very pleasant and attentive welcome from the boss, Very clean. I recommend very warmly. Service: 5
