L'Embarcadère - Table reservation

Despite being part of a totally featureless hotel, this restaurant should have everything going for it: overlooking a large lake; no local competition of any note; easy to find. And good if expensive food. But the staff! Oh dear! Clearly attendance at a charm school isn 't a pre requisite for working here! We had our suspicions when the hotel receptionist managed to check us in for the night whilst barely removing her gaze from her book, and that level of customer service was maintained a couple of hours later in the restaurant. We were led to a table near the back. No thanks we said, we 'd like to sit by the window with a view of the lake . They 're all reserved we were told. We 've also re...

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This is not a 'budget ' restaurant. Menus at E55 and E72 plus à la carte. We were shown to a table with a great view over the lake and given the menus and discovered a set menu at 26.5 EU. This was, to say the least, rather basic, with little choice. When they came to take our order and we ordered of this menu, we were treated very differently. It was made very obvious that we were not appreciated. The food was fine, but small portions. The sweet was the equivalent of a tablespoon of rice pudding in the centre of a large dish, it was rather starchy. Would I go back? No, I would go into town and eat elsewhere.

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We reserved at 19.00 but upon arrival our table wasnt ready yet. So the lady from the reception seated us at the entree, but we couldnt change the seats we where with a group of 7 so we needed to sit all separate and it was not allowed to close the window. At 20.25 our table was finally ready... 3 of the group had ordered the lobster menu but there was no lobster. I had asperges for started with truffel. Was ok but not great. As main i had the fish but was a little dry. The dessert came 45 minutes after we ordered so dont go there if you are in a hurry.

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The lady who was supposed to take us to our table looked at me up and down like a piece of meat and decided that what I’m wearing is too short. Very rude very unprofessional and completely disgusting. Know how to talk to people before you open a restaurant perverts. We left completely embarrassed while everyone was looking.

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Great value for money, well presented and tasty food and great attention to detail for a gluten free allergy. The best gluten free bread ever fait a la maison!

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