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"The location is ideal with electric vehicle charging stations available, close to the Cité Europe. The rooms are clean, spacious, with everything you need available. The breakfast is complete, everything was good. The staff was very pleasant. I will come back ! Rooms: 5 Service: 5 Location: 5"
Phone: +33321464000
Address: Z.A.C. Les Terrasses, 211 Av. Des Longues Pièces, Coquelles, France
City: Coquelles
Website: https://www.theoriginalshotels.com/hotels/calais-tunnel-sous-la-manche-l-haut-aile
Dishes: 2
Amenities: 9
Categories: 5
Reviews: 396
My worst experience in a hotel. A reservation for 3 nights in a standard double room. 3 nights 3 different rooms was already limited. But the worst the second night I warn that I will collect the card late at night because I was from wedding. I come home at 3 a.m. and learn that my room has been given to someone else. It is unacceptable and frankly very disappointing to be so little taken into consideration by the staff. Special mention for the night watchman who is the only nice one in this establishment and who found a solution for us. Brief departure from the hotel error in the bill, no commercial gesture, unpleasant staff, breakfast is expensive for what it is. I will never set foot in t...
Excellent hotel for a Shuttle stopover made the process very straightforward (even with a dog and baby, and late night arrival). Basic but comfortable room and good breakfast got our holiday off to a great start! Safety: In a quiet (light commercial) area so car (with bikes) felt reasonably safe. Rooms: 5 Service: 5 Location: 5 Hotel highlights: Quiet, Great value
Sadly not as good as it used to be, used to stay here regularly as it was great location, clean, good service and great for the dog. Now its getting tired rooms need a refit had issues the last four times staying there from room smelling of drains to no TV or kettle and shower not draining so you can't run it more than 30 seconds. Rooms: 2 Service: 3 Location: 5
Staff is not competent Food drinks: Staff is not competent to run the restaurant, orders do not arrive, are late or are wrong. Staff are arguing among themselves while all the customers can hear this, even the chef threatens to resign immediately, animation was assured. We will NEVER come here again. Rooms: 4 Service: 1 Location: 4
The location is ideal with electric vehicle charging stations available, close to the Cité Europe. The rooms are clean, spacious, with everything you need available. The breakfast is complete, everything was good. The staff was very pleasant. I will come back ! Rooms: 5 Service: 5 Location: 5
