Service has definitely improved in the recent months. Wait times for online orders and DoorDash orders has improved substantially. In late Spring, early summer the average wait time when picking up Doordash orders was at least 30 minutes but there were times I waited for an hour and a half for 1 pizza. Had to keep reminding them whose order I was waiting for. During this time, they would frequently turn walk-in customers away, after they waited in line for 20+ minutes. I placed an order online and arrived 25 minutes after it was supposed to be done and they hadn 't even started it yet-2 hours later I got 1/2 of my order, asked for a refund and was told I would have to come back the next day...
There is no manager present to help, and there is a lot of chaos with kids running around and workers arguing. Many customers are waiting for their food, and there are over 10 pizzas sitting on the counter for over 30 minutes, making them cold and soggy. This restaurant needs to get their act together. Parking situation is also poor.
Location seldom has advertised hot and ready items ready to go. Plan on spending 15-20 minutes if you don 't use the app to preorder. Recently I brought home a pizza and discovered it wasn 't cut.
they were busy when we were there, but the staff was friendly. it took 10 minutes to get our 3 pizzas, but I don't complain when they were busy
Book a table now
Terrible experience. The pizza had a taste reminiscent of oven cleaner, and the staff were continually bickering. It was entirely inedible.
All the workers are always so positive and sweet! And they never care that I come in reeking of Weed because I work at a dispensary.!! ??
I hate having to pick up for door dash here. They are as slow as the manager seams. Do expect a wait for your hot and ready pizza!
This restaurant and the Burger King on Euclid have terrible service. It's a shame for the owners, not the staff.
Book a table now
The food was delivered hot and right on schedule, just as promised. However, the parking lot is quite small.
I love our local folks! Food is always good and reasonably priced! Keep it up!
