"The pizza was fantastic, but the service left something to be desired, especially since we were the only customers present."
First of all, we really enjoy your pizza, which is why we're reaching out to share some suggestions for improvement.
1. The location at Glenview Rd and Greenwood in Glenview, IL, consistently claims on the website that Online Ordering is "coming soon," but it still isn’t available. Additionally, we often find that the store is closed even when the website indicates it's open. We end up calling, and after waiting on hold for several minutes, we discover that it must not be open. I'm not sure who the franchise owner is, but they should consider investing more in their store.
2. Your website currently doesn't allow us to view the menu unless we've selected a specific store. Since the nearest...
Tried ordering online, but apparently they have the app turned off or something. Tried calling, and no one answered the phone. Was on hold for over 20 minutes. Decided to stop by the store and when I got there they were actual employees there and theyweren?t busy doing anything. Definitely not answering the phone. Customer service was nonexistent. If there was a closer option,I would definitely choose that.
This is by far the worst Little Caesars I've ever been to. They constantly get orders wrong. I just visited for a supreme pizza with black olives and stuffed crust, but received a supreme without olives and a Hawaiian pizza instead. On top of that, the cashier tried to shortchange me. Overall, a terrible experience.
The experience was completely unprofessional and the staff was rude. I had to wait 40 minutes, only for them to make two mistakes with my order. If the young man with the shaggy hair is working, I recommend leaving and avoiding the frustration of dealing with him, as he displayed offensive behavior.
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I?ve been here 4 different days from the hours of 1pm-7pm and every time the door has been locked with no sign. The ONE time an employee came to the door they just said they?d be opening later. It was 2pm on a Monday. This store is effectively closed.They?re never open for business.
This is one of the worst Little Caesars I've ever visited. The staff is always short-handed, the location frequently isn't open, and the employees are quite rude. I've experienced long wait times and noticed that the pizza pickup times on the app are often inaccurate.
I had a very disappointing experience with online ordering. The manager was quite rude, and nothing seemed to be ready when promised. I received a burnt pizza, and the employees were walking around with headphones, completely ignoring the customers.
The pizza was decent, but it definitely wasn't Hot N Ready. Be sure to place your order ahead of time, or you'll end up waiting a long time. Even if you do order in advance, you can still expect to wait for a bit.
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The staff seemed more focused on chatting in the back than attending to customers, who were left waiting for their orders at the front. This place has the worst organization I've ever seen.
The pizza was fantastic, but the service left something to be desired, especially since we were the only customers present.
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