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"Got food poisoning. 1 hour after getting back, I was throwing up from their food, and my partner was bed bound. I went back to let them know, and there was no responsibility or validity given to my complaint. They claimed it was due to the alcohol, and completely dismissed me. Such a dirty, overpriced and disgusting venue, don’t recommend anything from this venue. Anything from anywhere else nearby is better for you."
Phone: +447792205375
Address: Arches 13-14, 4 Market Yard, Deptford, South East London, England, SE8 4BX, SE8 4BY, United Kingdom
City: South East London
Monday: 10:00-23:00
Tuesday: 10:00-23:00
Wednesday: 10:00-23:00
Thursday: 10:00-23:00
Friday: 10:00-23:00
Saturday: 10:00-23:00
Sunday: 10:00-22:00
Dishes: 3
Amenities: 9
Categories: 5
Reviews: 1420
The service here is truly abysmal. It may actually be the worst I have ever received in a bar. You have to order via a QR code, and then an additional service charge of 12% is added to every single order. They won't serve you at the bar. Seems like a convenient way to fleece your customers. Covid restrictions on table service were lifted six months ago... Took 40 minutes for my drink to arrive, and even then, that was after chasing twice. It wasn't even a complicated drink... It was a vodka and soda. The website does not email you a receipt. So you have no proof when your drink doesn't turn up. We were told when booking closing time was at 12, they asked people to leave at 11. Ordered a vodk...
Quirky idea but massively let down by poor management, staff and service. A few friends and I were attending for a pals birthday party who booked one room but was told that it was now unavailable upon arrival so they crammed everyone into the tiny room next to the bar. We made do and didn 't complain as it was a great crowd. After this my friend was told that kick out was now at 11 instead of 12 which was apparently different to when they originally booked. Again he didn 't complain but had to tell everyone in case cabs were pre-booked. Most of the people in attendance complained about how weak/watered down the drinks are.... We ordered a round of doubles and could barely taste the spirits a...
This bar is right next to Deptford Stn before this place wasn't gentrified it was an eyesore but it seems to be improving the whole area in general. This bar is very small it use to be the arches now it's a bar I find the drinks expensive £10.00 for a cocktail you have to order online and you pay a service charge which is about £2.00 or more so if you buy two drinks at £10.00 it will total up to £22.00 for two drinks plus service charge. I spoke about this when I was there because the bar staff are not serving you at the bar only bringing you your drinks. It was a birthday party I went to she said it cost around £200 or so and if you break something you have to pay for it.
Terrible, really. The decoration and atmosphere were fine, but the drinks were appalling and expensive. You have to order through an app that whacks on a service charge that means the cheapest pint of lager ends up at £6.05. Cocktails are £10 and mostly undrinkable horrendously sweet and, in my experience at least, lacking in their most important ingredient: booze. An ‘Espresso Martini’ was served in a pint glass, which tells you all you need to know about the proportions.
Got food poisoning. 1 hour after getting back, I was throwing up from their food, and my partner was bed bound. I went back to let them know, and there was no responsibility or validity given to my complaint. They claimed it was due to the alcohol, and completely dismissed me. Such a dirty, overpriced and disgusting venue, don’t recommend anything from this venue. Anything from anywhere else nearby is better for you.
