My mum paid in full for gift vouchers for us in December 2022. Sadly we were not able to use them in 2023 as my Dad was very unwell so I had to spend most weekends travelling to look after him. I contacted them before the voucher expired and they agreed to extend the vouchers by three months, which I had presumed to be the end of March (they did not clarify so it was a little unclear). Fast forward to 19th March I had finally a window to go and I cleared diaries and arranged childcare, only to be told vouchers had expired and there were not willing to honour them. Very unkind and petty and terrible customer service. Also there is no way of talking to anyone, just answer phone and abrupt 'com...
My mom and I recently stayed at this restaurant for two nights while attending a Pink concert in Cardiff. Our stay, room, and breakfast were outstanding. The staff, from reception (Liz), to the dining staff, the owner, and everyone else, were amazing. We had a situation where our keys were locked in the car, and three staff members went out of their way to help us, showing that kindness from strangers is truly beautiful. We are grateful for the wonderful experience and are already looking forward to our next visit. We haven't even made it home yet, but we are already planning our return. If you are considering this place, just go for it.
I stayed at this hotel for 4 nights and dined at the restaurant for breakfast and dinner every day. The location is peaceful, yet convenient for visiting friends and sightseeing in different parts of South Wales. Easy access to the Motorway makes it even more appealing. I will definitely stay here again when I return to South Wales.
Lovely location for a wedding or a a base to view the area. Bar is card only which was not only inconvenient but expensive to cover the extra bank cost for taking cards.
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Cannot believe this place is in Wales. Felt like we were abroad. Amazing food and the wine tasting tour with Jo was fantastic. (Bet she was glad to see the back of us
Went on the wine tasting and vineyard tour. Amazing! Great experience. Knowledgeable hostess, great weather, delicious wines. Highly recommended.
The accommodation was lovely, the food was delicious, and the afternoon wine tasting was fascinating.
Afternoon tea absolutely superb best yet. Great surroundings and service. Would totally recommend
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Just an internet irritation other than that great room with best bed ever.
Beautifull food brilliant service and set in beautifull countryside
Warm Sea Salt And Rosemary Focaccia, Toasted Seeds, Olive Oil (V)
Tenderstem Broccoli, Apple, Walnut (V)
Black Pudding Bon Bons, Truffle Mayo
Buttered Greens, Bacon, Baby Onions
Padron Peppers Chive Crème Fraîche
Triple Cooked Chips Black Truffle
Polenta Chips Rosemary Sea Salt
Marinated Gordal Olives (V)
