We normally love Lou's and have no issues with delivery. About a month ago we recieved a call that their delivery person quit on the spot. We went to pick it up. We were told the difference would be refunded. We got the tip we prepaid back buy not the delivery fee. They were very apologetic but no compensation for the inconvenience. Now tonight we ordered through Door Dash because Lou's delivery time was very high and Door Dash was not. The app told us the order was confirmed by Lou's. Lou's also chose to do the delivery themselves instead of using Door Dash. After 1.5 hours the app finally said the order was complete. Waited another 30 minutes figuring that was when the order left Lou's. No...
Malnati's pizza used to be a real treat, although it was quite expensive. We only had it occasionally for this reason. However, since the company was sold or reorganized, it's just not as good as it used to be. The pizza is still tasty, but it's no longer worth the price. The crust seems thinner and there's less tomato sauce. It seems like their new partners are cutting costs. Unfortunately, Lou's has become just like any other pizza place now.
I don’t know what happened, but the quality of food has gone down at this location in the last few months. Most recently, I ordered the spaghetti with meat sauce. I got a pile of noodles with meat and a mushroom. I think they drained all the sauce to save it for someone who ordered marinara only
We found a large dragonfly or bug in our deep dish pizza. My aunt unknowingly ate the bug and had to spit it out, leading to it being cooked into the pizza. The pizza was also extremely soggy and was dripping everywhere. It was a truly unpleasant experience.
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The pizza was great but they were running behind by 20 minutes after they told us to be early or on time so we are considerate and keep the carryout line moving. Good news is it seems like it was only us and another car waiting a long time.
It's Lou Malnati's. If you don't like it, I'll pray for you. I am pretty sure they are my 2nd favorite pizza ever. My 1st favorite is from a small town in Watervliet Michigan that is no longer there, so Lou's is actually number one now.
Used to love Lou's salad and Lou's Special pizzaThat is until our last order contained lettuce covered in MUD (and who knows what else).
Used to be excellent but last time I got it the crust was extremely dry and the flavor just wasn't there. Generally it's very good
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We get Lulu's on every occasion- birthdays, potluck dinners, Christmas, etcThe most recent was Christmas eve.
I was craving some deep dish with a nice butter crust, so a call to Lou's was in order.
Small Gluten Free Malnati Chicago Classic
Small Gluten Free Thin Crust The Lou
Small Gluten Free Deep Dish The Lou
Small Gluten Free Deep Dish Cheese
Deep Dish Malnati Chicago Classic
4 Chocolate Chip Carol's Cookies
Small Gluten Free Thin Crust
Frozen Thin Crust Pepperoni
Thin Crust Create Your Own
Frozen Deep Dish Pepperoni
