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"Just a horrible all around experience, from food, to drink, to service..."
Phone: +14509744040
Address: 2939 Boul. Des Promenades, Sainte-Marthe-sur-le-Lac, QC J0N 1P0, Canada
City: Sainte-Marthe-sur-le-Lac
Website: https://www.restolusine.com/
Friday: 16:00-00:00
Saturday: 16:00-00:00
Sunday: 16:00-00:00
Dishes: 3
Amenities: 3
Categories: 5
Reviews: 3107
The food was good, but service definitely ruined the experience. At first we were seated at a table pushed into a corner, by one of the large garage-like doors, so we were very cold. The table was placed directly by the stage, squished behind two other tables. Making it hard for us to get to our seats and for the staff to get to us. We were quite upset, as there were other tables available. We were told that the restaurant would like to keep them in case any parties of four came in... We then waited at least 10 minutes for the server to pass by our table to offer drinks. We then waited another 20 minutes for our pitcher of beer to arrive. At that point, we still hadn't ordered. After droppin...
We were around 45 people and had to order the group menu. Staff was quite good but forgot to come see us alot of the time. The big problem came from the actual dinner. I ordered the braised beef and it came to me rock hard. It was like chewing a dirty carpet. I asked the waitress for more sauce to make it better so she brought me some. She said if you don't like it let me know she can change it. She never came back!!!! So the bus girl came to clear the tables and I told her to tell the waitress that I didn't eat it because it was terrible (practically inedible). She said she would let my waitress know and took my plate that was still full of food. Night went by amd the waitress never approac...
Great food, very nice ambiance, great service and good selection of beer's and cocktails!
The best place to eat : The food taste amazing and everyone is so respectful and polite.
