We have been trying to get in touch with her about a refund for our wedding catering, but her voicemail is full and she hasn't returned our calls. This is extremely unprofessional. She initially agreed to offer food credits as a payment plan but kept making excuses about being unable to cater on the specific dates we requested, even though we provided 2-3 weeks' notice. As a business owner myself, I believe that if someone pays in full as a gesture of good faith and I am unable to deliver the service, I would offer a refund. Now we're forced to pursue a small claims court case to recover our money. We've reached out to her multiple times, and this situation is unacceptable. I would strongly...
