Mandarin Palace

Mandarin Palace - Table reservation

197-201 High St, RM11 3XT, Hornchurch, United Kingdom
964 Reviews 3.7

"Great surroundings, very clean. Was offered a drink while waiting for our table food was fantastic and service was exceptional."

Details

Phone: +441708437951,+441708438003

Address: 197-201 High St, RM11 3XT, Hornchurch, United Kingdom

City: Hornchurch

Website: http://www.facebook.com/pages/Mandarin%20Palace/139294722782544/

Opening hours

Tuesday: 17:30-22:30

Wednesday: 17:30-22:30

Thursday: 17:30-22:30

Friday: 17:30-23:00

Saturday: 17:30-23:00

Sunday: 17:30-22:30

Statistics

Dishes: 9

Categories: 5

Reviews: 964


Address

Show Map

Reviews

2 /5 Rating

After living in Hornchurch all my life, I decided to try the Mandarin Palace with a friend on a Friday night. We chose the set menu and asked one of the servers if we were able to swap some of the dishes on the menu (for other items which were similar in price) and she said that this was not a problem. When another server came over to take the order we were told that we were only able to swap 2 dishes. The starters were good (satay chicken, seaweed, ribs, spring roll, sesame prawn toast) and so were the duck and pancakes.. the main dishes did not live up to the same expectations sadly. The dessert from the set menu was fruit and a blob of vanilla ice cream and we asked if we could swap this...

1 /5 Rating

Definitely would not recommend this restaurant. The prices are over inflated and the managers very rude and entitled. The restaurant was dirty and not cleaned in years dust was everywhere and the furniture and decor was very dated. Ribs were dry, sparkling water was flat (which they amend they would not charge for) and the portions were sparse. We could not believe that the manager gave us a bag to put the leftovers he placed his hand on my nieces breast!! Then wanted to add a tip which we asked to be removed as we waited ages for the bill in an empty restaurant and of course they added the cost of the flat water they said they would remove. My tip is clean your restaurant, learn to provide...

1 /5 Rating

I visited this place for a bit of dinner the manager was rude on the phone when booking the table. but we thought we would still give it a try we arrived at the reastraunt to have to wait up to 15minutes to be seated which I found was terrible considering it wasn’t busy. We had finally got a seat it took them a while to come over and even take the drinks order it go to the point we waited so long for them to take the drinks order. We kindly asked the manager why we have had to wait so long. Which he told us he doesn’t have to explain my best advise is STAY AWAY FROM THIS PLACE

5 /5 Rating

My husband and I visited this restaurant for the first time on the 13/09/23. From the moment we walked In to the restaurant we were immediately made to feel welcome and the service was great throughout our time in the restaurant. The staff also accommodated any changes we asked for without any issues. The food was delicious and fresh at a good price. We will definitely recommend this restaurant to our family and friends. We are looking forward to coming back soon

5 /5 Rating

It doesn’t matter if you dine in or have a takeaway, the food is the same fantastic quantity. It’s certainly not cheap but the quality is amazing. Mixed appetisers had good size ribs and spring rolls and you could see the prawns in the prawn toast. Special chow mein had lots of squid and prawns. For takeaway the food is carefully packaged with cling film around the sauces to prevent spills. Definitely worth splashing out for.

5 /5 Rating

Dined last night for the first time after looking for good chinese food and having searched on the internet I am glad we visited the Mandarin Palace! Superb authentic food, very nice staff and very good service. We couldn't fault anything. The best lobster on crispy noodles ever, wonderful steamed sea bass with gnger and spring onions, amazing crispy belly of pork and Peking duck! What a treat! Can't wait to visit again

5 /5 Rating

Thank you so much to Eric and his staff for such a lovely meal and service. Eric the manager couldn't of been any more helpful. Such a nice accommodating person. I reccomend this restaurant if you are after great food and service.

3 /5 Rating

Staff were nice polite and attentive. Overpriced food portions were small and the whole place was dated. It was ok but I would not go again… save your money and go elsewhere

2 /5 Rating

The staff was all unfriendly. Service was poor. Food was good. But because of the service we won’t be returning anymore as this has happened a few times now.

5 /5 Rating

Great surroundings, very clean. Was offered a drink while waiting for our table food was fantastic and service was exceptional.


Dishes

Spring Rolls
Spring Rolls

Fried Rice
Fried Rice

Pancake
Pancake

Mixed Vegetable
Mixed Vegetable

Satay Chicken
Satay Chicken

Peking Duck
Peking Duck

Pork Belly
Pork Belly

Squid
Squid

Prawn
Prawn