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"There was a hair and paper inside of my ice cream cone."
Phone: +12817622557
Address: 5434 W Grand Pkwy S #300, Houston, United States Of America, Tavener
City: Tavener
Website: https://www.marbleslab.com/?olonwp=JjBtp_vMLk25gkYh_bnoiQ
Monday: 10:00-21:00
Tuesday: 10:00-21:00
Wednesday: 10:00-21:00
Thursday: 10:00-21:00
Friday: 10:00-21:00
Saturday: 10:00-21:00
Sunday: 10:00-21:00
Dishes: 0
Amenities: 2
Categories: 1
Reviews: 110
I placed an order one week ahead of time for my husband's birthday cake. I placed the order online, then called the store to confirm the order. After a lengthy conversation with the woman who answered the phone (she was very confused and couldn't find my order at first was looking at cookie cake orders. When I told her it was an ice cream cake order, she found my order), she said it was correct and confirmed the date/time of pickup with me. Sent my mom to pick up the cake and THEY DIDN'T HAVE IT! Horrible. Will never go back.
We used to like their homemade Mango ice cream and used to go there a couple of times during mango season. This year however we went there twice but the mango ice cream didn't have that mango flavor that sets them apart from other ice cream shops. The first time, there was no mango flavor in it at all and it was pastel yellow. The second time the color was ok and there was some mango flavoring as well but it wasn't the same as last year. The staff was friendly and nice.
The ice cream is good. Went with family, the service was terrible. The girl was not happy with us but was happy with other people. We event left a generous tip.