Marks And Spencer - Table reservation

Visited around Xmas with a friend (and her 18 month), and the service was simply disappointing… no one to ask (as my friend has dietary requirements), so I had to queue for over 20 mins… when I got to the front, was told there was no dairy-free milk or cakes… we left not good service… also the tables were dirty and not cleaned… so much for COVID regs…Don’t bother with M&S café; it’s simply not worth it!

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I can’t understand why the cafe isn’t bigger , any time I have called into Southport it is always extremely busy Liverpool is even smaller Toilet could do with a complete refurbishment at Southport . I have seen ladies open the door of the ladies and turn back and refuse to go in due to the smell and that was just after supposedly cleaning!!!! Do the cleaners not know what bleach or disinfectant are?

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I visited the Southport branch today for some food shopping. Since I had never been there before, I was unsure of where items were located. A young man named Cole was incredibly helpful and friendly, going above and beyond to assist me. I don't usually mention customer service, but when it's exceptional like this, I believe it should be acknowledged. Thank you, Cole!

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After watching a YouTuber's recommendation, we decided to try the eggs benedict for brunch. While the flavors were delightful, we were a bit disappointed that the muffins were not toasted and the dish seemed undercooked. The staff was friendly and the atmosphere was pleasant, but overall the meal fell slightly short due to being undercooked.

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Basic yet effective. The restaurant serves high-quality ingredients. It was convenient to grab a meal while shopping in Southport.

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