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"Family meal ruined by kids screaming and running riot. Staff allowing this onhaooen whilst people are trying to enjoy their meal. Awful expreience and will never return."
Phone: +441915295295
Address: Dykelands Road, SR6 8NZ, Sunderland, United Kingdom
City: Sunderland
Dishes: 7
Amenities: 25
Categories: 5
Reviews: 2003
We used to frequent Martinos often and have always given them high ratings in the past. However, our most recent experience has left us extremely disappointed. The older gentleman who seats guests at their tables is by far the rudest and most ignorant person we have encountered at this establishment. Sadly, because of him, we have decided to no longer dine at this restaurant. We are loyal customers who usually bring a lot of business, but the poor customer service we received this time has deterred us from returning. Absolutely terrible.
I was shocked by how quiet this restaurant has become, but it didn't take long to figure out why. There is an extremely rude and obnoxious person at the door who seems to think he's in charge. His attitude is disgraceful. The restaurant used to have a welcoming and friendly vibe, but now it feels cold and unwelcoming. I definitely won't be returning.
Came here for a meal on a Saturday night at short notice and was able to get a table. I had a garlic bread with cheese for starter and the 4 meat pizza for mains. Both courses were excellent as well as the price !. For me and my friend both set price meals and a drink came to £35.00 what a bargain !. This is a place worth visiting !
awfully long wait to take drinks order and then food order we had to approach a member of waiting team to ask for drinks, starters took an hour to arrive no apologies for the wait , will not be returning in a hurry
Family meal ruined by kids screaming and running riot. Staff allowing this onhaooen whilst people are trying to enjoy their meal. Awful expreience and will never return.
