Mcalister's Deli

Mcalister's Deli - Table reservation

101 Frey Ln, Fairview Heights, USA, United States Reservation
6892 Reviews 3.9

"Seemed the cashier was more of interested in eating her chips and drinking her drink than listening to the customers orders. Very rude. Meal type: Lunch Food: 4 Service: 2 Atmosphere: 2"

Details

Phone: +16184169431,+16186228590

Address: 101 Frey Ln, Fairview Heights, USA, United States

Reservation, Booking

City: Fairview Heights

Website: https://locations.mcalistersdeli.com/il/fairview-heights/101-frey-lane

Opening hours

Monday: 10:30-19:40

Tuesday: 10:30-19:40

Wednesday: 10:30-19:40

Thursday: 10:30-19:40

Friday: 10:30-20:40

Saturday: 10:30-20:40

Sunday: 10:30-19:40

Statistics

Dishes: 10

Categories: 5

Reviews: 6892


Address

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Reviews

1 /5 Rating

So everytime, I come here, there is always a problem-a new policy, a new procedure, something that causes me to do more work. I will not be back. I am just outdone with the lack of listening skills that people who work here have. It is like ridiculous. My order is never correct. I call, they write it down, then when I come, they don't have the credit. I said don't put this on my sandwich. I made it clear, I am allergic, what's on my sandwich, what I asked NOT TO BE. What do I do, I call and tell them, they don't answer. I call and call the next day, they finally answer and promise, come on in and we remake it for you free of charge. I get there and they are like well I am sorry she didn't wr...

1 /5 Rating

This restaurant is a complete joke. Hopefully someone will be held accountable for this terrible experience. I have heard complaints about a staff member named Connor who was incredibly rude and unfair to other employees. He didn't even pay attention when we were placing our order and made disrespectful remarks under his breath. He also tried to blame others for his own mistakes. This mean and rude behavior has been witnessed by others as well. It remains to be seen if the company will address this issue or not. Overall, the food was rated 2 out of 5, the service was a 1 out of 5, and the atmosphere was also a 1 out of 5.

3 /5 Rating

I normally don’t have any problems eating at this McAllister’s Deli by St. Claire Square Mall, but I just stopped by this past afternoon, and the manager messed up my order. I asked for my original order. The manger seemed to get really mad at me and the new girl he was training. I just thought it was totally inappropriate if I asked for a 12 inch sandwich I should be able to get 12 sandwich stuff out, yeah I didn’t like none of it made any sense. The young lady seemed like she was doing her best. Food: 3 Service: 1 Atmosphere: 5

5 /5 Rating

Outstanding! Gonna name drop here. Got a "whole" salad from Panera. It was less than half the size of the one I got from you. Was supposed to be an Asian salad. Had lettuce, a few slices of chicken and a drizzle of something. It was basically useless. Yours? Fabulous! Im full! Very tasty. Another horror story with Subway salads. But thats another day. Keep up the fantastic service!!!! THANK YOU!!! Book a table now

4 /5 Rating

I'm so happy I found this restaurant! They have a wide selection of dishes to choose from. I dined in for lunch and the price per person was between $10-$20. The food, service, and atmosphere all received a rating of 4. I highly recommend trying the French Dip, Meyer Lemon Grilled Chicken, Grilled Chicken Salad, and the McAlister's Club.

1 /5 Rating

I ordered a taco salad from McAlisters in Fairview today and this is what I got. No chili, no avocado, no sour cream. I called the store and they did give me a refund but that didn’t provide me lunch. Service: Delivery Meal type: Lunch Price per person: $10–20 Food: 1 Service: 3 Atmosphere: 3

5 /5 Rating

Excellent service and excellent food Price per person: $30–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: The McAlister's Club, Baked Potato Recommendation for vegetarians Not sure Vegetarian offerings Not sure Parking space Plenty of parking Parking options Free parking lot

5 /5 Rating

Chris was very nice and helpful. He seemed to take care of all the customers as well as his staff. Had a line of customers, but made sure they were all served and happy. Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5 Book a table now

5 /5 Rating

The staff at this restaurant were delightful. The portions were very generous. The service was excellent. We dined in for lunch and the price per person ranged from $10 to $20. The food, service, and atmosphere were all rated a perfect 5 out of 5.

2 /5 Rating

Seemed the cashier was more of interested in eating her chips and drinking her drink than listening to the customers orders. Very rude. Meal type: Lunch Food: 4 Service: 2 Atmosphere: 2


Dishes

Grilled Chicken Caesar Wrap
Grilled Chicken Caesar Wrap

Harvest Chicken Salad (Contains Pecans)
Harvest Chicken Salad (Contains Pecans)

Kids Auntie Anne’s Mini Pretzel Dogs
Kids Auntie Anne’s Mini Pretzel Dogs

Southwest Chicken Avocado Salad
Southwest Chicken Avocado Salad

Horseradish Roast Beef Cheddar
Horseradish Roast Beef Cheddar

Chipotle Chicken Bacon Spud
Chipotle Chicken Bacon Spud

Smucker’s Uncrustables Pb&J
Smucker’s Uncrustables Pb&J

Black Angus Roast Beef Spud
Black Angus Roast Beef Spud

Spicy Southwest Chicken
Spicy Southwest Chicken

Sweet And Smoky Chicken
Sweet And Smoky Chicken