Pretty disappointing. There were 3 people at the front counter playing on their phones. When I went up to get dessert, they were having a less than appropriate conversation one said I 'm a bad b+ I don 't smoke those another was saying they don 't smoke it bc it hurts their throat. (Sorry I missed what they don 't smoke). Now all this, I really wouldn 't have been bothered since it was slow. IF the store hadn 't been disgusting. Bathroom had (hopefully water) everywhere around the stalls. The cleaner stall had no toilet paper. All the pictures are from me walking. Not just taking pictures of a single straw wrapper. Except the roach in the lobby. So the lobby had trash and rodents all over th...
Literally the worst experience I’ve ever had in my life with McAlister’s. The staff could care less about customer service, no sense of urgency and literally throwing and shove people’s orders around with no organization. They all had bad attitudes and argued in front of the entire restaurant from the time I walked in until the time I left. We ordered online and it took an hour to receive it with no back log just no sense of urgency at all.
Ordered through the app and gave them thirty minutes to have the food ready. Got there and they handed me half of my order and were genuinely puzzled when I asked for the other half that was on the receipt. Been waiting for 15 minutes now on a nacho basket with the rest of my food getting cold. Awful experience. Poor attitude employees. Incredibly slow.
Have order food on several occasions this time was horrible the sandwich ordered was soggy, ordered chips none arrived, no straw with drink. Tea was half and half unsweetened and sweet, the sweetness was at the bottom. Very disappointed had to throw sandwich away ate only half even after removing some of the ingredients from the sandwich.
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The food was delicious, and the service was incredibly fast. Our host, Khelsey, was exceptionally kind, polite, and respectful. Because of this wonderful experience, I will definitely be returning to the restaurant. I will also recommend this place to others. Thank you once again for the fantastic service!
I'm very grateful to the Bartlett, TN location for making my day today. It's often the small gestures that make the biggest difference. Thank you, and I hope you all have a great day as well!
Great food and great employees always greet you with a smile and give extra when asked.. The manager is doing a great job!!! VERY KIND!!!
We had a group of 12 today for a staff lunch. We had great service!! Thank you!! —Bartlett Hills Baptist Church Staff
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The gluten-free bread couldn't be any drier on my ruben. Usually i love McAllister
Brian always has a great attitude, and is extremely helpful and kind
Grilled Chicken Caesar Salad
Grilled Chicken Caesar Wrap
Country Potato, Broccoli And Cheddar Or Chicken Tortilla Soup
Spicy South West Chicken Griller
Half Of A New Orleans Muffuletta
Horseradish Roast Beef Cheddar
Chicken Bacon Jalapeno Pasta
Black Angus Roast Beef Spud
Southwest Bbq Chicken Salad
Traditional Or Veggie Chili
