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"The food was amazing—very hot! I will definitely return."
Phone: (+1)8653377146
Address: 2885 Tazewell Pike, Knoxville, TN 37918, United States
Reservation, Booking
City: Knoxville
Monday: 10:30 -21:00
Tuesday: 10:30 -21:00
Wednesday: 10:30 -21:00
Thursday: 10:30 -21:00
Friday: 10:30 -21:00
Saturday: 10:30 -21:00
Sunday: 10:30 -21:00
Dishes: 10
Categories: 5
Reviews: 1252
As you can see by the ticket in the attached picture, I ordered the Steak and Gorgonzola salad without the Gorgonzola or the Red onions and asked for cucumbers and black olives instead. They were actually options that I was given while ordering online. If you look closely at my salad in the second picture, you will notice that they ended up giving me the Gorgonzola and Red Onions and Did Not give me the cucumbers or black olives. The hilarious part is that they repeated my order back to me when I picked it up and had it perfectly correct, but whoever made my order apparently didn't even look at the flipping ticket, and I didn't find out until I got home about 20 minutes later. This was Frida...
I so wanted to like this place (and used to) but it has gone downhill. I've complained to the store and the company, and now I feel like I'm marked for bad service, because it keeps getting worse. I order the veggie sandwich and 4 out of 5 times it has no avocado. $10 for a cucumber/tomato sandwich? Today they left out the potato salad side (and no avocado). That's the best thing on the menu. I can't just drive back to get it fixed; I'm on the run which is why I order on the app and pick up at the drive-through window. Pay attention to the orders!
Our men's Bible study group had a wonderful experience dining here tonight. We received excellent service and enjoyed some delicious food, not to mention the fantastic tea! The staff was very accommodating, allowing us to rearrange tables to host our Bible study together. I truly appreciate that McAlister’s is one of the few restaurants that doesn't serve alcohol, as a Christian this means a lot to me. Thank you for providing such a great atmosphere!
Our men's Bible study group visited tonight, and we had an excellent experience with both the service and the food, not to mention the wonderful tea. The staff was incredibly accommodating, allowing us to push some tables together for our study. I really enjoy McAlister's, especially because it's one of the few restaurants that doesn’t serve alcohol. As a Christian, I truly appreciate that. Thank you for creating such a great atmosphere! Book a table now
Stopped in for 2 veggie spuds tonight they were the worst potatoes I ever had. First off hardly no veggies and we added bacon but only got a teaspoon portion of bacon. The spuds used to be huge now you get 2 regular size potatoes. Horrible and cost me $20 bucks for $2 worth of food.
I've always enjoyed the food and had pleasant interactions with the other staff until today. I can't stop sharing this wild story because it was so shocking. Honestly, someone should consider keeping him away from customers to avoid such encounters in the future.
The food was soggy and seemed old, not to mention the TERRIBLE customer service. Wouldn't recommend anybody going here.. Just an all around bad place to be from the vibes, atmosphere, and like I said the food.????
We ordered online for pick-up my wife's sandwich wasn't even the right one on the order and my sandwich had paper in it...c'mon guys Book a table now
The food was incredible—very spicy! The service exceeded my expectations. I will definitely be coming back!
