However, yesterday, there were some unfamiliar gentlemen in black shirts in the kitchen who were responsible for messing up my order. They weren't the usual staff I see, and typically my orders are perfectly prepared and rung up correctly. This time, though, something went wrong. I know the cashier wasn't to blame since the receipt was accurate.
I find some of the negative comments frustrating because, from my experience as a customer, the staff here is genuinely nice and has a great demeanor. I understand that food allergies are serious, and while I don't want to give up on this location over one mistake, we will be taking a break for a while because my stomach can only take so much. I rec...
The young woman who assisted us was absolutely wonderful! She was friendly, kind, and polite throughout our visit. Unfortunately, another employee interrupted and was quite rude to both her and me. I managed to hold back my frustration, though it was challenging. I wanted to say something, but I didn’t! It’s disappointing to see someone like her be treated that way. The rude employee definitely had an attitude. As for the food, it was enjoyable, but only because Cousin wasn’t the one preparing it! The dining area was not very clean either; it was unpleasant to feel sticky when getting up from the table. Overall, I was not impressed and won’t be returning!
The manager, GM mark is extremely rude and has a nasty attitude. Wouldn't refund me and my food was cold Af and had a blonde hair in it. The cook got smart over her nasty hair in my food. They all look like... dirty. Uniforms all stained up and everyone looks like they took a perc 30 to survive there shift making 8.50 an hour. Idk why they have bad attitudes towards customers when they can just find a new job. The whole restaurant smells like mildew too. Not sure why they don't change the mop head before mopping. Highly do not recommend eating here. Slide somewhere else!!
First and last time at this location. Ordered curbside and no one came out. Okay fine, went in got food and the person at the counter was rude and nonchalant about the name and order. Both potatoes were burnt, dry, and were missing condiments ordered. Waste of $15
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I Had Very fresh large veggie sandwich Customer service and manager was awesome? My grandson had a cheese pizza on a sub bun , Wonderful Mac and cheese and a mix fruit cup and a chocolate chip ? We Will definitely be back for lunch ? or dinner
Pretty nice menu. Got the Mac n cheese , veggie spud, and veggie sandwich. This place has been called the Panera killer. Might be on to something. Food was fire but the Mac n cheese needs some work. Worth the 2hr drive.
Fantastic! Great food, friendly, helpful, caring staff. Cool decor. I love this place, and will be frequenting it often. I'd been to one in Cincinnati. Just found out that there are 2 in Columbus. A new favorite!
The cashiers were unfriendly, lacking smiles and enthusiasm. The broccoli cheese soup looked unappealing and didn’t taste good. While most of the food was acceptable, I won’t be returning.
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I always enjoy the Chicken Tortilla Soup, but the Buffalo Chicken Sandwich was a let down today.
Sandwiches and soup were great! But the salad was very wilted. Dressing was good though.
Grilled Chicken Caesar Wrap
Harvest Chicken Salad (Contains Pecans)
Kids Auntie Anne’s Mini Pretzel Dogs
Southwest Chicken Avocado Salad
Horseradish Roast Beef Cheddar
Smucker’s Uncrustables Pb&J
Black Angus Roast Beef Spud
Chipotle Chicken Bacon Spud
