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"I can understand missing items, forgetting to not put onions on.. But when they purposely make your burgers with the wrong buns, it's kinda silly."
Phone: (+1)3034500428
Address: 3994 E 120th Ave, 80233, Thornton, US, 80233-1606, United States
City: Thornton
Website: http://www.mcdonalds.com/
Monday: 05:00 -23:00
Tuesday: 05:00 -23:00
Wednesday: 05:00 -23:00
Thursday: 05:00 -23:00
Friday: 05:00 -23:00
Saturday: 05:00 -23:00
Sunday: 05:00 -23:00
Dishes: 10
Amenities: 2
Categories: 5
Reviews: 4836
bad service from manager jasmine. tries to lock us out of the restaurant at 20:30 o'clock when the lobby is open until 11 o'clock. She also mocked us under her breath when she went back behind the counter. to say it is so finished, and we can just walk through the drive throu. we know that we already ordered and choose to get inside. also seemed to have left friends of her in the same time as I knew her name. I praise the male manager for keeping his cool and continue doing his work and get disgusting while working on someone so respectful. not cool to close their lobby away early and mad at their costumes pay good money for their product.
very slow service and disorganized. dual drive thru was bad, right side had taken constant orders. the left side had to wait while the right side placed 2-3 ordering, then the hired would come to the left via microphone. after they have instructed us to move on to wait for food. we have 5 more cars in the waiting period for our orders. employees came without notice who had what, had to go from car to car to ask customers what they ordered. from the time of order to eat was over 35 minutes. I am surprised that mcdonalds did not take any measures to replace with responsible management.
Absolutely abysmal customer service. You would think that these people have never had to deal with another person a single day in their life. I pulled into the drive through just need to get something quick while I was on my way to a job and no one answered and when someone finally did they more or less asked what do you want , didn 't ask if I wanted anything else so they gave me a single sandwich when I wanted a meal. I could have asked but I did not want to deal with their service any longer. I would not go to the McDonald 's if it was the last one on earth, thankfully it 's not
Cashier owed me $1.05 to which she was happy to give me a nickle but had to be reminded of the dollar she owed me. Makes me wonder how many times she has gotten away with that one. I then had to remind them that I was waiting for my order. After everybody else got a fresh order, mi e was finally filled. Won't be going back to the Colo blvd and 120th McD ever.
I can understand missing items, forgetting to not put onions on.. But when they purposely make your burgers with the wrong buns, it's kinda silly.
