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"the restaurant was inside and outside coean. the customer service was polite. as always. I ordered the frappe, a nice treat. the staff was quite fast to fill my order. I will come back"
Phone: +61389033600
Address: 930 Thompsons Rd, Cranbourne West VIC 3977, Australia
City: Cranbourne
Website: https://www.mcdonalds.com.au
Dishes: 2
Categories: 5
Reviews: 982
ehh, quite disappointed about my order. paid $45 for 5 burgers and some fried to deliver and the burgers lacked the half of the article. on the burgers there was no wobble, and there was only one pickel on one of the burgers, the rest had none. I know there's a salate deficiency, but I've never heard of a wobble or a pickle deficiency? but if this is the case, they must leave a note online and let customers know. we still pay full price for our items. so if there was a lack of wobbles, then not your fault, but again, they must let the people know. And how for pickles, why has one of my burgers a pickle and the rest had no? if there was a pickle button, they would think there was nothing at a...
ordering on the app. when we arrived there, the lines were very long, which is unusual for a Wednesday afternoon. decided to park and go to order. when entering the load I noticed that the floor was disgustingly dirty. it seemed as if someone had spilled a fat blow and it had not been properly cleaned. the tables were covered in müll, like the floor around the tables. waited 15 minutes for my order of a happy meal, mcchiks and some fries. No one has noticed me all the time to see if I'm ordering or picking up. a dame waited to order almost as long as I waited to get my food. the daughter needed to use the toilet, and all I can say is that we both have ptsd of what we saw in the ladies toilet...
You know what your getting from a fast food chain. However, the service and quality of the food today was atrocious. The drive through cashier was rude and kept interrupting when we giving her our order, saying “drive though”. There was a half burger (that we didn’t order) stuck to bottom of the bag. The chip boxes all had half the amount of chips they were supposed to have. Multiple items missing from our order. We found someone’s hair in the burgers. I have been there before and had no issues with service or food quality. I don’t whether they are under new management or have new staff members, but the place is seriously sub par.
the toilets were quite rancid. they did not stink grateful, but the soap had completely run out, the toilet paper hanging on the hook on the back of the door, and the sick toilet was closed with apparently no one in it when the sensor lights arrived when I entered. but it is a favorable situation.
the restaurant was inside and outside coean. the customer service was polite. as always. I ordered the frappe, a nice treat. the staff was quite fast to fill my order. I will come back
