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"Drive thru line was huge, took for ever. Also food wasn't cooked well. I got 2 happy meals and in both orders the nuggets had a couple of nuggets fried together."
Phone: +18775851085
Address: 1414 Pleasant Hill Road, Lawrenceville, GA 30044, United States
City: Lawrenceville
Dishes: 100
Amenities: 3
Categories: 5
Reviews: 4264
What the point of mobile order when you have to wait 20-30 minutes. I ask the employee outside plus inside for my order. It has been sitting on the counter inside the kitchen area for who knows how long. I went in and grab it myself. Best they can do was shrug their shoulder when I ask if I can take this with my phone out. I firmly say Ive been parking at the spot indicated on the app for almost half an hour. Your morning team is useless and pointless. Best part is where is my missing item. I was friendly at first then your employees lack of care enrage me. Will never go back or even bother with my missing item. If only I was able to cancel my order on the app.
Other than having to wait in a super slow line one night, the food was hot and fresh, the cashier at the first window with short pink hair was really nice and sweet. Repeated our order making sure it was correct. Also Jean, assistant manager, super awesome. I love that woman! Definitely a McDonald's I'll keep coming back to.
I went through the drive thru ordered a strawberry crème pie. It had hair on it ????. I took it back inside watched as they all examined it. Another worker passed it to the guy I gave it to and they all went back to work. No acknowledgement or apology.
Quick service but I wasn?t given straws or a cup holder by my server but a cashier who wasn?t serving me at all did ask if I needed a cup holder and provided me with one and I appreciated that
Drive thru line was huge, took for ever. Also food wasn't cooked well. I got 2 happy meals and in both orders the nuggets had a couple of nuggets fried together.
