I arrived in this mcdonalt on Sunday 09/03/2023 at 11:30 at 14 minutes and at 11:45 they didn't open the window, even though I clicked glass 2/3 times, they came after 5 minutes, and I told me I had my order they say cancel it, they say we can't give it, and when I informed them that there is still no progress, including that I waited here for 30 minutes, they said there is a big order, we are busy, so I asked why the internet accepts this order, no answer, the cars outside are waiting for 15 20 minutes each, the manager inside is not working. he doesn't care about anything he just looks at the screens he can't do anything it's just a waste of time in this workplace the working conditions ar...
McDonald's - Table reservation
6131 Martin Luther King Jr Hwy, 20743 Capitol Heights, United States Reservation"Fast service! Cost per person: $10–20. Food: 5/5. Service: 5/5. Atmosphere: 5/5."
Details
Phone: +13019254563
Address: 6131 Martin Luther King Jr Hwy, 20743 Capitol Heights, United States
Reservation, Booking
City: Capitol Heights
Opening hours
Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00
Statistics
Dishes: 10
Categories: 5
Reviews: 1922
Address
Reviews
When I mentioned that I had been waiting for 30 minutes, they told me they were busy with a large order. I asked why they accepted my order online if they couldn’t fulfill it, but received no response. Meanwhile, cars outside were waiting for 15 to 20 minutes each. The manager inside seemed disengaged, only staring at the screens without taking any action. The overall atmosphere felt chaotic, with staff chatting among themselves and ignoring customers. It felt like I was less important than the orders they were processing—it was frustrating and unfair. This environment is disheartening, and the staff seems to lack basic customer service skills. I couldn’t help but feel that they viewed th...
I was at McDonald's because I was pretty hungry, but now I'm thinking about not going back. I ordered a double cheese burger with a medium fry. The burger was cold, and the cheese wasn't even melted. They tried to give ne stale fries when they just finished making fresh fries. They service was poor too. The lady saw me waiting to order and decided to talk to the other employees. She literally doged my order too and went to someone else. Another lady had to come and take my order. I don't even remember her name, but props to her for taking the initiative to take my order and a few others. I don't even think I want to eat McDonald's again.
**Takeout Meal Type:** Lunch **Price Range:** $1–10 **Food Rating:** 4/5 **Service Rating:** 4/5 **Atmosphere Rating:** 4/5 The lunch I ordered for takeout was quite satisfying and well-priced, falling comfortably within the $1 to $10 range. The food was delicious and earned a solid 4 out of 5 stars. The service was equally commendable, also rated at 4 out of 5, indicating a smooth and efficient pickup experience. Additionally, the atmosphere of the restaurant was pleasant, making it easy to enjoy my meal even away from the dining area. Overall, a great option for a quick and tasty lunch! Book a table now
I went through the drive-thru and received good service. However, my only concern was that they were passing off DoorDash orders through the drive-thru window while I was waiting for my food.
‘ the manager was very nasty and she allowed public servant at the register while we had to order at the key center area kick her out of here already slim .
**Parking Situation:** Finding parking can be a bit tricky. **Parking Availability:** There is a free parking lot available.
I would give a rating for the food, but I never received any. The system crashed right after I placed my order. Book a table now
Service is terrible. They are so slow, sometimes I just leave and get something to eat somewhere else.
Fast service! Cost per person: $10–20. Food: 5/5. Service: 5/5. Atmosphere: 5/5.
Dishes
Book a table now
Categories
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Breakfast
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American
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Burgers
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Chicken
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Lunch
Amenities
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Wheelchair Accessible
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Television
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Delivery
- Table reservation
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Takeout
- Reservation
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