Hello, shameful experience lived yesterday at Ecully’s Mac Donald’s. I was able to see the incompetence and unprofessionalness of a person who presented himself to me as a manager. The scene took place on 9/12/2021 around 18:45. After having waited wisely, a teammate brings us a tray or the 3 sandwiches and the 2 fries are Tiède! So I take the tray back to an equipière and tell her everything is tidy... she is surprised by telling me that it has just been done, so I ask her to see by herself, and I will shave. 5 minutes later, the manager arrives with a new order, and allows himself to redo the story by indicating that I would have, I quote ‘crossed’ the tray on the counter, lack of respect...
Order at 12:43, with table service. Served 25 minutes later what starts to be long for quick restoration. Oddly the take-away orders are much faster! Inadmissible! It’s not because we eat on the spot that we have more time! And cherry on the cake: Burgers and fries served half cold, or even completely, and no towels (top: my son asks an employee who gives him out of his kind of banana, except that he is making the trash and that he does not disinfect his hands before!! Very medium in terms of hygiene. Burger and fries changed (what a waste of food!! tightened lukewarms, we will do with but obliged to eat very quickly from the blow (is that because of that I was sick half the night...? . And...
I was here for two months and I was never asked for a “SANITARY PASS” or at least not the times I went there! So no respect for the law concerning SANITARY PASS! And fortunately today they finally decide to apply the law and ask the PASS! They are totally INCOMPÉTENT without forgetting the minimum waiting 20min! And the machine doesn't provide control paper! I don't RECOMMEND you in this place!
Deplorable service, unpleasant and incompetent staff who prefer to spend their time talking behind the counter that to serve us, dirty restaurant, trash cans overflowing while there is no customer, the soil was full of salad, the staff put 30 minutes to pick up, the toilets are in a terrible state, we were not asked for sanitary passes, the knights at the terminals!
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Inadmissible 30min waiting for a single menu in this McDonald’s and nice surprise when I come home I just have the chicken in the Burger nothing else. During waiting a lot of customers went back in cash because they also missed things in their menu! This is not the first time that this happens I strongly advise this McDonald’s
Order the disc, the best maxi, the fries filled to half, not the good number of chips in two different boxes, for me it is intentionally done. I'm not coming back.
Long held despite the few people present... and the cold sandwiches... Friendship rises the stars, but it's unacceptable...
Quick control and treatment. Clean restaurant. Too bad that in several mac it is no longer possible to order Sprite;
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Quick service, with screen control. The menus sound excellent and a wide choice. I recommend
I like to share my emotions with my friends in this neighborhood movie too well
