"It took 15 minutes to receive just two cheeseburgers, a fry, and a Big Mac. We won’t be returning at night ever again. The daytime service is good, but the night shift definitely needs retraining."
Phone: +14239131761
Address: 506 Boones Creek Rd, 37659, JONESBOROUGH, United States
Reservation, Booking
City: JONESBOROUGH
Monday: 05:00 -23:00
Tuesday: 05:00 -23:00
Wednesday: 05:00 -23:00
Thursday: 05:00 -23:00
Friday: 05:00 -22:00
Saturday: 05:00 -22:00
Sunday: 05:00 -23:00
Dishes: 10
Categories: 5
Reviews: 3092
Summary: This location requires better training. We ordered through the drive-thru, but had to go inside because they missed part of our order. My husband even repeated his order to the cashier at the window, who asked if we were getting a Happy Meal. We went inside to retrieve the missing items, but they got it wrong not once, but twice. Once we got back to the car, we discovered that the order they gave us was incorrect as well. Needless to say, I didn't go back in.
The employees at this McDonald's are wonderful, but the store is clearly understaffed. At 9 PM, there were only three workers on duty, causing the drive-thru line to stretch all the way around the building. Online orders were also delayed. If the store can't maintain adequate staffing after a certain hour, it shouldn't remain open late. The district manager should be held accountable for permitting such poor working conditions.
Chicken tenders were tiny, cold and hard. The app order took longer than it ever has and they weren't crowded at all. S L O W..... Check out picture of chicken tender which was much smaller than ketchup packet and cost a dollar each. Won't buy them again. Unsweetened Tea was barely tea, tasted like dirty water. Worst McDonalds I have ever been to!
I give it a 3 stars only because I think they had new help. A bit disorganized. The burgers were fine but French fries soggy, that's not good?Their new decor is spacious and a bit sterile but HEY.... These days I guess that's the safe way in case another virus invades us and normal enjoyments are cut to the bone. Book a table now
The McMuffin at McDonald's is fantastic, but this McDonald's location lacks a guest-focused approach and friendliness. The atmosphere is definitely not inviting or welcoming for dining in. The menu offers great options, but the overall experience could be improved with better customer service.
It never disappoints. I really should have checked my entire order before leaving, but I didn't, so I take some of the blame. Still, it's incredible how this location consistently fails to get my order right. How difficult can it be? 10/10 for consistency, but it’s frustrating!
The service was exceptional! The food was so delicious, it brought out the child in me, completely captivated like a kid with an iPad. This experience made me feel like I’m truly enjoying life to the fullest. My three kids and I thoroughly enjoyed our time at this restaurant!
I ended up getting my Dr Pepper for the price of the one-dollar sweet tea. Two large drinks and a McChicken cost $4.56, which is just a dollar more than I expected. They didn’t even add tomato like I usually like. It definitely would have gone over my $5 budget. Book a table now
I visited the restaurant and ordered a sweet tea with light ice, which was quite a trek of about 5 miles. Unfortunately, it turned out to be unsweetened! I'm not sure why, but that really spoiled my day!
It took 15 minutes to receive just two cheeseburgers, a fry, and a Big Mac. We won’t be returning at night ever again. The daytime service is good, but the night shift definitely needs retraining.
Nashville, TN 37211, 216 Thompson Ln, United States, Nashville-Davidson metropolitan government (balance)
Reservation, Middle Eastern Cuisine, Azerbaijani Cuisine, Caucasian Cuisine, Pan-asian Cuisine, Russian
"Everything was so flavorful a day authentic. Very affordable with very attentive staff."
731 Mc Ferrin Avenue, Nashville-Davidson, 37206, United States Of America, 37206-3535
Reservation, Vegetarian, Sandwiches, American, Burgers, Pasta
"I love her marinated portabello mushroom burger and pasta salat. I'll go to everyone."
101 Broadway, Nashville, TN 37201, 37659-1201, JONESBOROUGH, United States
Reservation, American, Cocktail, Sushi, Bars, Beer
"Fun place. Great ribs and burgers. Cornbread awesome"
Nashville, TN 37203, 610 Magazine St, United States, Nashville-Davidson metropolitan government (balance)
Reservation, Latin-american Cuisine, Pan-asian Cuisine, Japanese, Mexican, Coffee
"Rolled up at 5:30 and everything was shut down, was told all they have is cold brew. Just change your hours to 5pm if you want to close at 5."
1102 Grundy St Ste B, Nashville, Tennessee, USA, United States
Reservation,
"Food: 5 Service: 5 Ambiance: 5"
